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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1293 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
2.2
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 11
  • Coupons 4
  • Staff 3
  • Sizes available 3
  • Employees 3

Customers don't like

  • Rude employees9
  • Customer service8
  • Worst customer service3
  • Treatment3
  • Rude employee3
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 13 ISSUES RESOLVED
  • 343 COMPANY RESPONSES
  • 398 TOTAL REVIEWS
  • $20.1K CLAIMED LOSSES
  • $183 AVERAGE LOSS
3.4
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • None 7
  • Products 4
  • Product and sales price 4
  • Price 3
  • Salesperson 2

Customers don't like

  • Customer service12
  • Slow order processing7
  • Online service7
  • Follow-up4
  • Do not honor what was promised4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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