Jcpenney vs Lord And Taylor

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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1130 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
2.4
Customer service
Website
Discounts and Special Offers
Location
Exchange, Refund and Cancellation Policy
  • Product 12
  • Customer service 4
  • Sizes available 4
  • Sales staff 3
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6

Products by Jcpenney

No items

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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 5 ISSUES RESOLVED
  • 197 COMPANY RESPONSES
  • 247 TOTAL REVIEWS
  • $8.7K CLAIMED LOSSES
  • $127 AVERAGE LOSS
3.2
Customer service
Website
Discounts and Special Offers
Location
Exchange, Refund and Cancellation Policy
  • None 5
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service14
  • Do not honor what was promised13
  • Online service11
  • Employees8
  • Slow order processing8

Products by Lord And Taylor

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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