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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Rude employees9
  • Customer service7
  • Treatment5
  • False promises4
  • Worst customer service3
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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 600 TOTAL REVIEWS
  • $77.1K CLAIMED LOSSES
  • $473 AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
  • Some of the staff 4
  • Selection of frames 4
  • Polarized transitions 2
  • Range of products you offered 2
  • Staff 1

Customers don't like

  • Poor service3
  • Cheap lenses2
  • Over priced2
  • Smug attitude2
  • Staff attitude2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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