Jcpenney vs Lenscrafters

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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1133 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
2.4
Customer service
Website
Staff
Discounts and Special Offers
  • Product 12
  • Customer service 4
  • Sizes available 4
  • Sales staff 3
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6

Products by Jcpenney

No items

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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $76.6K CLAIMED LOSSES
  • $476 AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
  • Some of the staff 4
  • Selection of frames 4
  • Polarized transitions 2
  • Range of products you offered 2
  • Staff 1

Customers don't like

  • Customer service6
  • Having marks on the lenses5
  • Staff attitude5
  • Poor service4
  • Smug attitude4

Products by Lenscrafters

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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