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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1404 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $782 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Lazada Philippines

Auctions and Internet Stores
  • 69 ISSUES RESOLVED
  • 2232 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Cash on delivery 25
  • Wide array of products 15
  • Website 14
  • Fast delivery 14
  • Discounts 10

Customers don't like

  • Poor customer service106
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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