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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1160 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
2.4
Customer service
Website
Discounts and Special Offers
  • Product 13
  • Customer service 4
  • Sizes available 4
  • Merchandise 3
  • Sales staff 3

Customers don't like

  • Customer service14
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6
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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1623 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
  • Cash on delivery 24
  • Website 14
  • Wide array of products 14
  • Fast delivery 13
  • Discounts 8

Customers don't like

  • Poor customer service84
  • Give false information43
  • Service31
  • Inconsistent delivery21
  • Delivery process16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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