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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1289 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
2.2
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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Lane Bryant

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $120 AVERAGE LOSS
2.7
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Helpful staff in store 1
  • Comfortability of the panties 1

Customers don't like

  • Sales clerk sloppy unexperience2
  • Website moves slow1
  • Using reg size models1
  • Sloppy tacky customer service1
  • Quality of bras1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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