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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1203 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Customer service16
  • Rude employees14
  • Treatment9
  • Wasted time8
  • Rude employee6
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Kohls

Supermarkets and Malls
  • 11 ISSUES RESOLVED
  • 1055 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $941 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Zero 7
  • Coupons and savings 3

Customers don't like

  • Customer service19
  • Online ordering16
  • Poor customer service15
  • Employees and management9
  • Lack of customer service9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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