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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1233 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Rude employees9
  • Customer service7
  • Treatment5
  • False promises4
  • Worst customer service3
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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1066 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $930 AVERAGE LOSS
2.2
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Coupons 3
  • Coupons and savings 3

Customers don't like

  • Poor customer service7
  • Customer service6
  • Employees and management6
  • Online ordering6
  • Unreasonable staff5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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