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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1273 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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Kmart

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 912 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Price 9
  • Cashier was nice 5
  • Good location 5
  • Sales staff 5
  • Products 2

Customers don't like

  • Customer service12
  • Worst customer service8
  • Service3
  • Worst customer service for m3
  • Worst costumer service ever2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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