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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1218 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Rude employees9
  • Customer service7
  • Treatment5
  • False promises4
  • Worst customer service3
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Kmart

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 896 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Price 9
  • Cashier was nice 5
  • Sales staff 5
  • Good location 4
  • Products 2

Customers don't like

  • Worst customer service8
  • Customer service7
  • Poor customer service4
  • Service3
  • Worst customer service for m3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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