PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Justice For Girls and Jcpenney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Justice For Girls
Jcpenney

Justice For Girls and Jcpenney Overview

Total reviews
536
1669
Company responses
0
0
Issues resolved
0
11

Jcpenney was first mentioned on PissedConsumer on Jun 4, 2007 and since then this brand received 1669 reviews. It is 1133 reviews more than Justice For Girls received since Dec 28, 2011.

Justice For Girls and Jcpenney Consumer Ratings

Rank
266 out of 2473 in Footwear and Clothing category
56 out of 614 in Supermarkets and Malls category
Customer service
177 in category
63 in category
Product or Service Quality
143 in category
43 in category
Website
299 in category
48 in category

Justice For Girls and Jcpenney Rating Details

Customer service
1.8 (232 reviews)
1.5 (449 reviews)
Reviewer's quote

...A customer service rep and two supervisors that basically said Oh well youll get a refund once we get the package back. No empathy what so ever. These items were Christmas items to my daughter...

Gessica

...Very bad customer service. Could have personally went to store and just bought the briefs. Very bad shopping experience!!..

PissedConsumer1728519
Product or Service Quality
2.4 (206 reviews)
2.1 (354 reviews)
Reviewer's quote

I contacted customer service and spoke with the manager Khan (Margate, Florida) who proceeded to explain that I could not exchange the product at the sale price, I would have to purchase the exact same product ( in a smaller size) for twice the price I paid. The sizes are awkward and inconsistent,...

Quen P

You-all are sending me a card that l never received.

Lesleigh
Website
2.4 (204 reviews)
2.4 (382 reviews)
Reviewer's quote

I have been looking on the website for the last week. There was a book bag and lunch tote my daughter wanted. The items were not on sale when I first started looking...

PissedConsumer1590678

I have ordered the same pants suit 4x and each time it shows available on their website - a couple days later I get a text telling me the manufacturer canceled the order. Then the manufacturer and jcp need to communicate and take it off your website as an available item and quit letting it be...

Pam B

Justice For Girls and Jcpenney Pros and Cons

Pros
  • Cute product
  • Designs
  • Had what i needed
  • Product
  • Coupons
  • Staff
Cons
  • Customer service
  • Problems are not easily fixed
  • Prices are too high
  • Customer service
  • Rude employees
  • Way this situation was handled

Justice For Girls and Jcpenney Most Positive Reviews

Top rated reviews
5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

5

I still have a pair of Cain creek pants from about 30 years ago that still fit me great and look great. I hope I unders...

Justice For Girls and Jcpenney Most Critical Reviews

Lowest rated reviews
1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

1

Jcpennu prices are a little bit to high I go into the store and there's Levi jeans for 130 dollars and then I went to...

Justice For Girls and Jcpenney Latest Reviews

Recent published reviews
1.8

I placed an order on 12/01/2019 for 13 pieces so I two different tracking numbers. I received the smallest package on...

Read all 536 reviews

I made my October and November payments over the telephone on 10/8/19 and 11/8/19 JCPs called to tell me that my payment...

Read all 1669 reviews

Justice For Girls and Jcpenney Products and Services

Most reviewed product and services
  • Justice For Girls Shipping Service (73 reviews)
  • Justice For Girls Customer Care (66 reviews)
  • Justice For Girls Clothing (50 reviews)
  • Jcpenney Customer Care (179 reviews)
  • Jcpenney Shipping Service (115 reviews)
  • Jcpenney Manager (80 reviews)