PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Justice For Girls and Jcpenney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Justice For Girls
Jcpenney

Justice For Girls and Jcpenney Overview

Total reviews 573 1851
Company responses 0 0
Issues resolved 0 12

Justice For Girls and Jcpenney Consumer Ratings

Rank
344 out of 2138 in Footwear and Clothing category
68 out of 345 in Supermarkets and Malls category
Customer service
No votes
No votes
Product or Service Quality
No votes
No votes
Website
No votes
No votes
Price Affordability
No votes
No votes

Justice For Girls and Jcpenney Rating Details

Customer service
No votes
No votes
Reviewer's quote

I waited a MONTH for a refund!!! I was given the runaround twice by customer service the third time I contacted someone on chat. The return was received by the warehouse SEPT 21st and no one took any action to process my refund. It took ME contacting customer support three times to even get someone...

Read full review

Called customer service office was closed. Hours of operation showed it should have been open..

Read full review
Product or Service Quality
No votes
No votes
Reviewer's quote

My customer service guy was so awesome above and beyond! I think many didn't have that. For this I'm sorry. I'm a paraeducator, and over the yrs have deduced you always hear what you do wrong but seldom what you do right...

Read full review

...If you are selling the heck out of a product, arrange to make more - don’t discontinue it. Makes no sense. I haven’t worn long pants now in almost 15 years, just skirts...

Read full review
Website
No votes
No votes
Reviewer's quote

I was never pissed, The website malfunctioned when I went to order and then the next day they wanted me to pay full price. I spoke with brad and he was so helpful and nice, justice is My daughters favorite store and I will always continue to shop there. We love your sales And your quality of clothes...

Read full review

I placed 3 large orders and they cancelled it stating the prices were incorrect on their website and all orders that day were cancelled. Which is false. I know 6 people whose orders were fulfilled..

Read full review
Price Affordability
No votes
No votes
Reviewer's quote

...99 price point, you pay for it it’s $35. They know the lighting is offensive and your kid is distracting you, and you will cave and pay $27. Not the mention the manager was a total issue...

Read full review

...and I’m waiting to receive the order only to get an email that my order was canceled when I called customer service I was told that the items were priced wrong. This is unacceptable the price should be honored. This means the price was falsified only to get me to look for additional items to purchase because that’s...

Read full review

Justice For Girls and Jcpenney Pros and Cons

Pros
  • Cute product
  • Designs
  • Daughter likes the clothing
  • Product
  • I dont see any right now
  • Coupons
Cons
  • Customer service
  • Problems are not easily fixed
  • No response to a problem
  • Customer service
  • Rude employees
  • Way this situation was handled

Justice For Girls and Jcpenney Most Positive Reviews

Top rated reviews
5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

Read full review
5

I still have a pair of Cain creek pants from about 30 years ago that still fit me great and look great. I hope I unders...

Read full review
5

I will never order from there website it sucks!cant get my order processed!and customer service is even worst.

Read full review
5

When JC Penney stopped carrying Cabin Creek jeans and could offer no explanation nor alternative, I gave up on them. I...

Read full review

Justice For Girls and Jcpenney Most Critical Reviews

Lowest rated reviews
1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

Read full review
1

Jcpennu prices are a little bit to high I go into the store and there's Levi jeans for 130 dollars and then I went to...

Read full review
1

I was shopping at the 430 Hylan Blvd store (S.I.) with my daughters. There was another customer who left with an upset...

Read full review
1

Ordered a $1000 sofa, opened a charge account for the discount and rewards program. That was 7 wks ago. Two subsequent...

Read full review

Justice For Girls and Jcpenney Latest Reviews

Recent published reviews
1

I waited a MONTH for a refund!!! I was given the runaround twice by customer service the third time I contacted someone...

Read full review
5

I placed an order on 10-19 it shows it was taken out of my checking account cannot find my order please contact me

Read full review
4.1

My customer service guy was so awesome above and beyond! I think many didn't have that. For this I'm sorry....

Read full review
1

never received and billed and paid on my credit card

Read full review

Justice For Girls and Jcpenney Products and Services

Most reviewed product and services
  • Justice For Girls Shipping Service (74 reviews)
  • Justice For Girls Clothing (51 reviews)
  • Justice For Girls Manager (27 reviews)
  • Jcpenney Shipping Service (128 reviews)
  • Jcpenney Credit Card (81 reviews)
  • Jcpenney Manager (79 reviews)