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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1341 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
  • Product 13
  • Coupons 6
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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Justice For Girls

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 333 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $126 AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
  • Cute product 10
  • Designs 4
  • Had what i needed 3
  • Large variety 2
  • At this point 1

Customers don't like

  • Customer service10
  • Problems are not easily fixed3
  • Prices are too high3
  • Overcharged2
  • Ordering2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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