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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1203 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Location
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Customer service16
  • Rude employees14
  • Treatment9
  • Wasted time8
  • Rude employee6
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Justice For Girls

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 290 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $133 AVERAGE LOSS
1.9
Customer service
Website
Discounts and Special Offers
Location
Exchange, Refund and Cancellation Policy
  • Cute product 9
  • Designs 3
  • Had what i needed 2
  • Large variety 2
  • At this point 1

Customers don't like

  • Customer service14
  • Problems are not easily fixed8
  • Bad customer service5
  • Poor refund service5
  • Overpriced4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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