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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1339 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.2
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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Jcpenney Portraits

Photography
  • 1 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $150 AVERAGE LOSS
1.9
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Personable 3
  • Close to home 3
  • Time spent 2
  • Professional 2
  • Listened to my suggestion 2

Customers don't like

  • Customer service5
  • Lack of experience of employee4
  • Quality3
  • Professionalism3
  • Lack of holiday backgrounds3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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