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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1233 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Rude employees9
  • Customer service7
  • Treatment5
  • False promises4
  • Worst customer service3
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Jcpenney Portraits

Photography
  • 1 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $4.2K CLAIMED LOSSES
  • $156 AVERAGE LOSS
1.9
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Professional 2
  • Close to home 2
  • Personable 2
  • Portrait staff 1
  • Time spent 1

Customers don't like

  • Customer service3
  • Quality3
  • Lack of holiday backgrounds3
  • Professionalism3
  • Poor equipment and camera2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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