PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jcpenney Portraits and Photos Unlimited as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jcpenney Portraits
Photos Unlimited

Jcpenney Portraits and Photos Unlimited Overview

Total reviews 403 10
Company responses 0 0
Issues resolved 4 0

Jcpenney Portraits and Photos Unlimited Consumer Ratings

Rank
36 out of 292 in Photography category
40 out of 292 in Photography category
Customer service
28 in category
16 in category
Product or Service Quality
33 in category
29 in category
Price Affordability
28 in category
35 in category
Website
20 in category
18 in category

Jcpenney Portraits and Photos Unlimited Rating Details

Customer service
1.4 (244 reviews)
2 (4 reviews)
Reviewer's quote

...This was very poor customer service and the experience has left me sour on jcp portraits. This is the 4th time I have used this studio and I have never had a horrible experience like this..

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...Helene Shore, Their Customer..

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Product or Service Quality
1.6 (226 reviews)
1.7 (6 reviews)
Reviewer's quote

...sit there and take pictures - chances are they wouldn’t be smiling and you’d be really unhappy with you photos - we do this to help you get better quality images! 7. ) newly trained photographers are a thing and 9 times out of 10 they’re nervous about your reaction toward them and their art...

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...However, the quality of the final product i must say it is a disgrace to walmart. And i really mean it. We didn't expect such a low poor quality photos from a big, well known company like Walmart...

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Price Affordability
2.2 (216 reviews)
1.8 (5 reviews)
Reviewer's quote

99 is never the usual price, but just written like that in order to deceitfully lead the consumer to believe that they have saved $50 dollars by price marking the flyers to $99 dollars in order to reflect a discount. This experience has really impacted my view on jc penny portraits has been enough...

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I would like to make a complaint about one of your employees. Jaclyn Grover at Studios Unlimited in the Dawson Creek Walmart store # 05776. I wanted nice photos don’t for my daughters first birthday. The lady at the photo studio gave me the exact opposite. She smelled like marijuana. She...

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Website
2.4 (210 reviews)
2.6 (5 reviews)
Reviewer's quote

...If that’s the case, the website is extremely misleading, as it states that old albums are able to be deactivated. However, no one seems to care to at least to attempt to do so. I’m willing to frickin pay!!! WTF! I need a supervisor or something to help resolve my issue...

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She said there were more pictures in the memory sticks that wasn’t able to upload to their computer yet we can view them later on their website. When we viewed them on the website, they were the same pictures just duplicated! Most pictures were not fixed or might say she couldn’t fix it anymore...

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Jcpenney Portraits and Photos Unlimited Pros and Cons

Pros
  • Close to home
  • Professional
  • Personable
  • Will price match with a photograph or newspaper clipping
  • Were very nice to my mother
  • That they do excellent work
Cons
  • Customer service
  • Unprofessional
  • Poor quality of products
  • Unprofessional staff
  • That their in store discount was not high enough for my mother
  • Not good value for the money for just two photographs

Jcpenney Portraits and Photos Unlimited Most Positive Reviews

Top rated reviews
5

I had an amazing time at JCpenny Portraits in louisville. Our Photographer Amanda was AMAZING. She really kept my...

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3.9

Back on Sunday, July 10, 2016, my 85 year old mother and I went to visit one of their Photos Unlimited, LLC stores locat...

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5

I’m beyond pissed off and annoyed by jcpenneys. They lost my holiday cards and they wouldn’t even expedite them. Now I...

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No votes

Jcpenney Portraits and Photos Unlimited Most Critical Reviews

Lowest rated reviews
1

I had a disastrous sitting the other day. I called and told the girl I was 2 minutes 45 seconds away (the time...

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1

The photos of my son were washed out with horrible lighting, they changed his hairstyle to the way they liked it which...

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1

I visited JC Penny Portraits in wood land mall, kentwood and I used a groupon coupon. I called them and scheduled an app...

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1

We took our daughter for her one year old portrait in Walmart Queensborough, New Westminster, BC and we’re so excited...

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Jcpenney Portraits and Photos Unlimited Latest Reviews

Recent published reviews
No votes

I made an apt in advance at the jc penny portrait studio in Robinson PA town center at 7pm via online. The appt was...

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1

Oh My Dear Lord!
i have just read some of the reviews that people left here and i must agree with some of them 100%.
Just...

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No votes

They took a bad family picture, I told the lady if she can take again she told us no , I went specific to take a family...

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1.3

I would like to make a complaint about one of your employees. Jaclyn Grover at Studios Unlimited in the Dawson Creek...

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Jcpenney Portraits and Photos Unlimited Products and Services

Most reviewed product and services
  • Jcpenney Portraits Photo Shoot (43 reviews)
  • Jcpenney Portraits Photo Service (39 reviews)
  • Jcpenney Portraits Photographer (33 reviews)
  • Photos Unlimited Photo Service (4 reviews)
  • Photos Unlimited Photo (3 reviews)