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Jcpenney Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $251 AVERAGE LOSS
1.7
Staff
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Do no like 1
  • Do not like 1

Customers don't like

  • Poor customer service6
  • Customer service3
  • Dishonest employee2
  • Wait time for glasses2
  • Product delivery2
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Visionworks

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 180 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.8
Staff
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Variety 5
  • Professional 2
  • Selection 2
  • Price options 1
  • There are many other places for glasses 1

Customers don't like

  • Post sale repair response2
  • Quality of product2
  • Quality of workmanship2
  • Slow service2
  • Very rude people2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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