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Jcpenney Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $5.7K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.7
Staff
Customer service
Diversity of Products or Services
Reliability
Discounts and Special Offers
  • Do not like 2
  • Do no like 2

Customers don't like

  • Customer service7
  • Wait time for glasses2
  • Product delivery2
  • Poor response to complaints2
  • Dishonest salesperson2
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Visionworks

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 191 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.8
Staff
Customer service
Diversity of Products or Services
Reliability
Discounts and Special Offers
  • Variety 5
  • Selection 2
  • Professional 2
  • There are many other places for glasses 1
  • Price options 1

Customers don't like

  • Horrible customer service3
  • Very rude people2
  • Slow service2
  • Quality of workmanship2
  • Quality of product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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