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Jcpenney Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $232 AVERAGE LOSS
1.8
Staff
Customer service
Reliability
Diversity of Products or Services
Discounts and Special Offers
  • Nothing at this point 4
  • Bad 1
  • Do not like 1
  • Do no like 1

Customers don't like

  • Dishonest employees and terrible customer service6
  • Poor customer service6
  • Customer service5
  • Defective glasses4
  • Wait time for glasses3
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Visionworks

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.8
Staff
Customer service
Reliability
Diversity of Products or Services
Discounts and Special Offers
  • Variety 5
  • Professional 2
  • Selection 2
  • There are many other places for glasses 1
  • Very bad exam 1

Customers don't like

  • Horrible customer service7
  • Customer service6
  • Post sale repair response4
  • Slow service4
  • Quality of workmanship4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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