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Jcpenney Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $5.7K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.7
Staff
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Do not like 2
  • Do no like 2

Customers don't like

  • Customer service7
  • Wait time for glasses2
  • Product delivery2
  • Poor response to complaints2
  • Dishonest salesperson2
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Pearle Vision

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $434 AVERAGE LOSS
2.1
Staff
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Some of the staff was very nice when picking out frames 1
  • Quality of service 1
  • Knowledgeable staff 1
  • Friendly service 1
  • 2 young girls working there 1

Customers don't like

  • Not repairing correctly2
  • Low quality of service2
  • Customer service2
  • Way i was treated1
  • Price1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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