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Jcpenney Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $251 AVERAGE LOSS
1.7
Staff
Customer service
Reliability
Diversity of Products or Services
Discounts and Special Offers
  • Do no like 1
  • Do not like 1

Customers don't like

  • Poor customer service6
  • Customer service3
  • Dishonest employee2
  • Wait time for glasses2
  • Product delivery2
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Miracle Ear

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 198 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
2.1
Staff
Customer service
Reliability
Diversity of Products or Services
Discounts and Special Offers
  • Staff at the location i went to was great 4
  • Girl that works there is a nice person 2
  • Good staff 2
  • Hearing aids 2
  • Kindness 2

Customers don't like

  • Sales pitch3
  • Not referred to my physican first3
  • Bait and switch tactics2
  • What i was told2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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