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Jcpenney Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $4.5K CLAIMED LOSSES
  • $250 AVERAGE LOSS
1.7
Staff
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Nothing at this point 4
  • Bad 1
  • Do not like 1
  • Do no like 1

Customers don't like

  • Poor customer service6
  • Dishonest employees and terrible customer service4
  • Customer service3
  • Dishonest employee2
  • Wait time for glasses2
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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 599 TOTAL REVIEWS
  • $77.1K CLAIMED LOSSES
  • $473 AVERAGE LOSS
2.0
Staff
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Some of the staff 4
  • Selection of frames 4
  • Polarized transitions 2
  • Range of products you offered 2
  • Staff 1

Customers don't like

  • Being lied to4
  • Poor service3
  • Over priced2
  • Staff attitude2
  • Smug attitude2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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