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Jcpenney Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $256 AVERAGE LOSS
1.7
Staff
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Do no like 2
  • Dr lelonek 1

Customers don't like

  • Customer service15
  • Defective glasses3
  • Wait time for glasses2
  • Product delivery2
  • Poor response to complaints2
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LensCrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 619 TOTAL REVIEWS
  • $78.8K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.9
Staff
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Some of the staff 4
  • Selection of frames 4
  • Range of products you offered 2
  • Polarized transitions 2
  • Staff 1

Customers don't like

  • Customer service6
  • Poor service3
  • Staff attitude2
  • Smug attitude2
  • Service or quality2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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