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Jcpenney Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $231 AVERAGE LOSS
1.8
Staff
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Nothing at this point 2
  • Bad 1
  • Do not like 1
  • Do no like 1

Customers don't like

  • Dishonest employees and terrible customer service6
  • Poor customer service6
  • Customer service4
  • Defective glasses3
  • Wait time for glasses3
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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 589 TOTAL REVIEWS
  • $76.6K CLAIMED LOSSES
  • $476 AVERAGE LOSS
2.0
Staff
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Selection of frames 4
  • Some of the staff 4
  • Polarized transitions 2
  • Range of products you offered 1
  • Staff 1

Customers don't like

  • Customer service6
  • Having marks on the lenses5
  • Staff attitude5
  • Poor service4
  • Smug attitude4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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