PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JC Whitney and Summit Racing Equipment as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JC Whitney
Summit Racing Equipment

JC Whitney and Summit Racing Equipment Overview

Total reviews
154
142
Company responses
0
0
Issues resolved
0
2

JC Whitney and Summit Racing Equipment Consumer Ratings

Rank
81 out of 411 in Auto Parts and Accessories category
67 out of 411 in Auto Parts and Accessories category
Exchange, Refund and Cancellation Policy
55 in category
33 in category
Product or Service Quality
62 in category
48 in category
Price Affordability
82 in category
69 in category
Turnaround Time
64 in category
54 in category

JC Whitney and Summit Racing Equipment Rating Details

Exchange, Refund and Cancellation Policy
1.5 (39 reviews)
1.8 (57 reviews)
Reviewer's quote

Has been two weeks since FedEx confirmed that they received package and haven't heard anything from them about refund except that it takes two to three days from time of receiving package to submit my refund and Email me a conformation. Doubt I will ever get my money back and don't even have wrong...

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...I was issued a full refund of the items in question..

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Product or Service Quality
1.7 (34 reviews)
1.9 (57 reviews)
Reviewer's quote

they called back after really bad service calls calling back and hanging up on me they told me I wasn't welcome at there company after I told them I bought on ebay I told him go fxxxxxx him self..

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...Terrible service, and will never order from them again..

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Price Affordability
2.2 (33 reviews)
2.4 (52 reviews)
Reviewer's quote

...I was offere the opportunity to upgrade order for double price. Feels like a bait and switch tactic to me. JC Whitney used to be a reputable company...

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...ready to go wrong price, cashier said can not do anything, ask for someone to help, got customer service mgr. , can not change price, said if not happy he will give credit and keep wheels. I wanted the wheels, ask to talk to store mgr was told not in...

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Turnaround Time
1.7 (31 reviews)
2 (52 reviews)
Reviewer's quote

Only parts of my order is arriving at a time. Still not complete. But online shows delivered, alarmed...

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...Today was the last time..

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JC Whitney and Summit Racing Equipment Pros and Cons

Pros
  • Untrue aspects of website
  • Untrue comments by customer service
  • In the past good
  • Variety of products and prices
  • Fast shipping
  • Usually service is great and everyone willing to help
Cons
  • Customer service
  • Will never order again from them
  • Rude representatives
  • Customer service
  • Today i am less then pleased with customer service
  • Would not fix my problem in a timely manner

JC Whitney and Summit Racing Equipment Most Positive Reviews

Top rated reviews
5

Yes I tried to contact you for a magazine my name is Randy numbers for 479 567-9952 please call me back

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5

Ordered 4 Rancho shocks , received order confirmation but no tracking. Seven days later 2 shocks show up 1 rubber boot...

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4.6

Why does the customer have a interpertor? Yes i have tallked to people that are. Trying. But. You need. Car U.S.A....

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5

Invoice number 8902947 " Michael Fullington , hood scoop " please send to shipping dept. please ...

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JC Whitney and Summit Racing Equipment Most Critical Reviews

Lowest rated reviews
1

It's my first time to order and definitely the last. I ordered a part on Saturday then that very same minute I realized...

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1

They are the worst orders late never called to tell me

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1

I ordered Weathertech window deflectors from JC Whitney on 12 -
-15, said they were in stock with standard 3-5 day shipp...

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1

I RECEIVED A DENTED TRANS PAN WITH BOTH PLUS MISSING. IT HAS BEEN 7 DAYS NOW WITH NO REPLACEMENT. THE MECHANIC DID NOT C...

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JC Whitney and Summit Racing Equipment Latest Reviews

Recent published reviews
1

they called back after really bad service calls calling back and hanging up on me they told me I wasn't welcome at...

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1

I ordered and received truck body parts. They dont fit and I have been trying to return the parts. Been on hold by...

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1

called one price on smart phone one price online then they called me back to hangup on me called back they said buy...

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No votes

Was on hold for 45 min. No answer. Called again. On hold for 1 1/2 hrs. No answer. Was trying to pay balance on an...

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JC Whitney and Summit Racing Equipment Products and Services

Most reviewed product and services
  • Jc Whitney Shipping Service (22 reviews)
  • Jc Whitney Customer Care (16 reviews)
  • Summit Racing Equipment Shipping Service (21 reviews)
  • Summit Racing Equipment Customer Care (12 reviews)
  • Summit Racing Equipment Cashier (1 review)