PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Swift Transportation and JB Hunt as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JB Hunt

JB Hunt

Has verified representatives
1.5
Swift Transportation
JB Hunt

Swift Transportation and JB Hunt Overview

Total reviews
243
37
Company responses
0
13
Issues resolved
0
0

Swift Transportation was first mentioned on PissedConsumer on Jan 24, 2008 and since then this brand received 243 reviews. It is 206 reviews more than JB Hunt received since Mar 12, 2009.

Swift Transportation and JB Hunt Consumer Ratings

Rank
87 out of 1509 in Transportation and Logistics category
135 out of 1509 in Transportation and Logistics category
Customer service
82 in category
154 in category
Staff
65 in category
120 in category
Turnaround Time
70 in category
183 in category

According to consumer ratings and reviews, Swift Transportation ranks 48 points higher in the Transportation and Logistics category than JB Hunt. People gave Swift Transportation 1.7 stars for Customer service criterion in Transportation and Logistics category and it is 304 points higher than the worst rated brand in this category. At the same time, JB Hunt was rated 1.1 stars for Customer service criterion in this category and it is 232 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Swift Transportation has a higher rating than JB Hunt. Regarding Turnaround Time criterion, consumers gave Swift Transportation 1.8 stars and it is 82% greater than other in category. JB Hunt however was rated 1 stars and it is 53% greater than other in category.

Swift Transportation and JB Hunt Rating Details

Customer service
1.7 (42 reviews)
1.1 (16 reviews)
Reviewer's quote

I'm a driver for this company and i have been to a few of their shops for service on my truck. The Sumner, Washington shop is the worse that i have ever seen. I was in the terminal talking to one of the drivers who was just getting his tires changed...

Anonymous

...I am absolutely appalled by JB Hunt and the customer service and communication I received. I have now been out of a dishwasher and a kitchen sink for over a week..

Torey R
Staff
1.7 (34 reviews)
1.1 (15 reviews)
Reviewer's quote

...Was in the terminal & a man dressed up as a woman,came into the women's bathroom & the staff know that the man wasn't to use the women's bathroom & they didn't do nothing or say anything about it. ..

PissedConsumer882120

for the 2nd time expecting a delivery from JB Hunt they are a no show. when calling I provide a delivery ID which seems to jive with my name and address, They provide me a date for delivery. and nothing shows up. I get excuses why it does not show driver called in sick ... beware they are just...

Tomas A
Turnaround Time
1.8 (30 reviews)
1 (14 reviews)
Reviewer's quote

...Load you wait hours & hours so unprofessional were trying to make money here you can't make a decent living cause they either Don't send your next load on time They send the wrong info, the wrong address to the Quadcom They are so Unprofessional Swift Transportation Drivers are the only trucks sitting around waiting. All other Truckers are moving making money Runnnnnnn do not work for Swift Transportation they suck with 10Lemons Some One In The Offices in Decatur Georgia is not...

Elesa

...We were late 30 mins the first time. Absorbed the cost of redelivery. Third time again, no appointment...

victoria s

Swift Transportation and JB Hunt Pros and Cons

Pros
  • Training
  • Private showers for woman in slc terminal
  • Husbands former driver manager
No votes
Cons
  • Wasted my time
  • Swift transportation
  • You are only a number to them
  • Lack of respect
  • Lack of communication
  • Delivery

Swift Transportation and JB Hunt Most Positive Reviews

Top rated reviews
5

OK your a *** ***. Just like nh said you lied about a lot. I was told by my recruiter that it's three weeks...

No votes

Swift Transportation and JB Hunt Most Critical Reviews

Lowest rated reviews
1

Swift transportation is now hiring and puting Somalia immigrants in trucks. That in its self is not a problem if they a...

1

These guys drive like they own the road. When I was following behind them, they were driving 10 mile under the speed...

Swift Transportation and JB Hunt Latest Reviews

Recent published reviews

I WAS ALMOST RUN OFF THE ROAD BY A SWIFT TRUCK DRIVER.
DRIVER WOULDN'T MOVE OVER TO ALLOW ME TO ENTER THE HIGHWAY.
LIC. PL...

Read all 243 reviews
1

One minute ago
Worse delivery company which I ever heard and worsted experience I ever had . They can't deliver a product...

Read all 37 reviews

Swift Transportation and JB Hunt Products and Services

Most reviewed product and services
  • Swift Transportation Vehicle Driver (36 reviews)
  • Swift Transportation Customer Care (8 reviews)
  • Swift Transportation Driving Instructor (4 reviews)
  • Jb Hunt Delivery Service (8 reviews)
  • Jb Hunt Vehicle Driver (5 reviews)