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Jawbone

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $303 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Way it monitors sleep 7
  • Product while it worked 6
  • Size and form factor 3
  • Product when it worked 3
  • Product concept 3

Customers don't like

  • Customer service9
  • Lack of any customer support6
  • Product reliability4
  • Warranty3
  • Online support yields only a generic reply3
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TomTom

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product itself was very useful when i could get updates 1

Customers don't like

  • Customer service3
  • Whole support experience1
  • Have the worst customer service ever1
  • Atrocious1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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