PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jawbone and Southern Telecom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jawbone
Southern Telecom

Jawbone and Southern Telecom Overview

Total reviews 213 103
Company responses 0 0
Issues resolved 1 0

Jawbone and Southern Telecom Consumer Ratings

Rank
196 out of 821 in Gadgets and Accessories category
218 out of 1438 in Telecommunications category
Customer service
154 in category
139 in category
Website
145 in category
216 in category
Value for money
133 in category
172 in category
Product or Service Quality
145 in category
235 in category

Jawbone and Southern Telecom Rating Details

Customer service
1.1 (130 reviews)
1.6 (33 reviews)
Reviewer's quote

...Now no customer service, no website, not one thing and that stinks. I can't create a new profile because it thinks I already have one yet I can't log into it nor can I retrieve my old password even though I know the correct password. This is crazy...

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...I did what was mentioned in the manual and called customer service (which the call kept getting dropped several times and only one agent called back). She told me I had to replace the speaker? It is 1-2yrs old?!..

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Website
1.9 (119 reviews)
1.8 (33 reviews)
Reviewer's quote

Jawbones website is down and there is no customer service. We can no longer use our mini jambox to play music which cost over $100. I see other similar complaints...

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The pamphlet with the ear buds says to go to their website and receive an SRO number and go under product support; however, there is no where to get an SRO number nor click on product support. This is terrible and I am demanding a refund and they can have these new junkie ear buds that they know...

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Value for money
1.8 (113 reviews)
1.7 (34 reviews)
Reviewer's quote

...Waste of money..

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...What a waste of money..

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Product or Service Quality
1.4 (112 reviews)
1.5 (32 reviews)
Reviewer's quote

Issue started on 5/23 and have been unable to reach anyone at jawbone customer service- number comes up as unavailable..

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Junk customer service. Suck no help..

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Jawbone and Southern Telecom Pros and Cons

Pros
  • Way it monitors sleep
  • Product while it worked
  • Size and form factor
  • 2 in 1 tablet
  • No pros
  • Remote worked for multiple devices
Cons
  • Customer service
  • Lack of any customer support
  • Product reliability
  • Customer service
  • Product
  • No responce from company

Jawbone and Southern Telecom Most Positive Reviews

Top rated reviews
5

I have several times trying to contact them there is no phone number and I have sent several emails but no reply why do...

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5

bought this almost a year ago and has never worked. Where i purchased it said i needed to send it to the company. Yeh ri...

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4.6

I am not a pissed customer, was just letting you know what happened after I switched my 24 to the up2? I've been with...

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5

08/05/2018. I tried to take it back to walmart but they couldnt help me because they dont have anymore of your brands....

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Jawbone and Southern Telecom Most Critical Reviews

Lowest rated reviews
1

My husband received the Jawbone band last Christmas. By February, the battery had died and we reset it 3 times as we we...

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1

First off the customer service of Southern Telecom absolutely sucks!!!! I called them about a defective speaker and was...

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1

I received a navy ble UP24 as a gift from my kids for Xmas 2014. By March the plug cap was worn out and wouldn't stay...

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1

As a first time client of HSN I bought a Polaroid Tablet for my husband. The tablet was used just twice, and then it...

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Jawbone and Southern Telecom Latest Reviews

Recent published reviews
1

I have produced all the required information. I was promised a check for compensation, and years later still no one...

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No votes

Holding down power an volume up dosn't work in putting in the right mode to reset it

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No votes

the sun and the moon are open even after resetting.

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1

we did not order any replacement tablet from you and we received an email saying we ordered one and it is being shipped...

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Jawbone and Southern Telecom Products and Services

Most reviewed product and services
  • Jawbone Up3 Fitness Tracker (49 reviews)
  • Jawbone Up2 Fitness Tracker (47 reviews)
  • Jawbone Customer Care (18 reviews)
  • Southern Telecom Customer Care (10 reviews)
  • Southern Telecom Wireless Speaker (4 reviews)