PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jawbone and Southern Telecom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jawbone
Southern Telecom

Jawbone and Southern Telecom Overview

Total reviews
213
82
Company responses
0
0
Issues resolved
1
0

Jawbone was first mentioned on PissedConsumer on Jan 8, 2014 and since then this brand received 213 reviews. It is 131 reviews more than Southern Telecom received since Dec 27, 2013.

Jawbone and Southern Telecom Consumer Ratings

Rank
148 out of 1198 in Gadgets and Accessories category
137 out of 1945 in Telecommunications category
Customer service
110 in category
115 in category
Website
127 in category
185 in category
Value for money
102 in category
140 in category

Jawbone and Southern Telecom Rating Details

Customer service
1.1 (130 reviews)
1.6 (30 reviews)
Reviewer's quote

...Now no customer service, no website, not one thing and that stinks. I can't create a new profile because it thinks I already have one yet I can't log into it nor can I retrieve my old password even though I know the correct password. This is crazy...

anne r

...I did what was mentioned in the manual and called customer service (which the call kept getting dropped several times and only one agent called back). She told me I had to replace the speaker? It is 1-2yrs old?!..

PissedConsumer1679175
Website
1.9 (119 reviews)
1.9 (28 reviews)
Reviewer's quote

Jawbones website is down and there is no customer service. We can no longer use our mini jambox to play music which cost over $100. I see other similar complaints...

Kristy G

The pamphlet with the ear buds says to go to their website and receive an SRO number and go under product support; however, there is no where to get an SRO number nor click on product support. This is terrible and I am demanding a refund and they can have these new junkie ear buds that they know...

Joyce M
Value for money
1.8 (113 reviews)
1.8 (30 reviews)
Reviewer's quote

I have had same experience as many others. Band broke. The 1st time it happened, they sent out a new one. Hurray! Then it happened to the new one also, but worse. I sent in a complaint. Did the multiple resend, multiple times. Finally, finally got a reply noting the migration of info took too long,...

Lavaughn

...What a waste of money..

PissedConsumer1668377

Jawbone and Southern Telecom Pros and Cons

Pros
  • Way it monitors sleep
  • Product while it worked
  • Size and form factor
  • 2 in 1 tablet
  • Remote worked for multiple devices
Cons
  • Customer service
  • Lack of any customer support
  • Product reliability
  • Customer service
  • Product
  • No responce from company

Jawbone and Southern Telecom Most Positive Reviews

Top rated reviews
5

I have several times trying to contact them there is no phone number and I have sent several emails but no reply why do...

5

bought this almost a year ago and has never worked. Where i purchased it said i needed to send it to the company. Yeh ri...

Jawbone and Southern Telecom Most Critical Reviews

Lowest rated reviews
1

My husband received the Jawbone band last Christmas. By February, the battery had died and we reset it 3 times as we we...

1

First off the customer service of Southern Telecom absolutely sucks!!!! I called them about a defective speaker and was...

Jawbone and Southern Telecom Latest Reviews

Recent published reviews
1

I have produced all the required information. I was promised a check for compensation, and years later still no one...

Read all 213 reviews
1.4

I see why the previous owner sold it to me for only $60. Battery lasts for 2 hours.

Read all 82 reviews

Jawbone and Southern Telecom Products and Services

Most reviewed product and services
  • Jawbone Up3 Fitness Tracker (49 reviews)
  • Jawbone Up2 Fitness Tracker (47 reviews)
  • Jawbone Customer Care (18 reviews)
  • Southern Telecom Customer Care (8 reviews)
  • Southern Telecom Wireless Speaker (2 reviews)