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Jawbone

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $25.1K CLAIMED LOSSES
  • $318 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Way it monitors sleep 7
  • Product while it worked 6
  • Product concept 3
  • Size and form factor 3
  • Product when it worked 3

Customers don't like

  • Lack of any customer support5
  • Product reliability4
  • Failure to honor the 1 year warranty3
  • Warranty3
  • No replies to email3
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  • 3 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Financing 1
  • Initial working 1
  • Life before buying this treadmill 1
  • Machine 1
  • Treadmill 1

Customers don't like

  • Worst customer service5
  • Poor customer service5
  • Icon poor customer service4
  • Product durability4
  • Lack of knowledge cust care rep2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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