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Jawbone

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $25.1K CLAIMED LOSSES
  • $318 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Way it monitors sleep 7
  • Product while it worked 6
  • Product concept 3
  • Size and form factor 3
  • Product when it worked 3

Customers don't like

  • Lack of any customer support5
  • Product reliability4
  • Failure to honor the 1 year warranty3
  • Warranty3
  • No replies to email3
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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 262 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $596 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Windows version 7 3
  • Surface when it actually worked 1
  • Tablet when it worked 1
  • Used by many people 1
  • Windows up to version 7 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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