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  • 1 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Reliability
  • Quality 3
  • Customer care 1

Customers don't like

  • Warranty issues6
  • Quality or durability5
  • Defective engine4
  • Product that are defective2
  • Poor quality engines2
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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 223 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Reliability
  • Friendly 4
  • People 3
  • Location 2
  • Clean facility 2
  • That napa finally came through 1

Customers don't like

  • Product quality3
  • Parts quality2
  • Ignorance2
  • Employees2
  • Stupidity of staff1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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