PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Panera Bread and Jasons Deli as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Panera Bread
Jasons Deli

Panera Bread and Jasons Deli Overview

Total reviews
2428
91
Company responses
0
0
Issues resolved
6
1

Panera Bread and Jasons Deli Consumer Ratings

Rank
111 out of 2617 in Cafes, Restaurants and Bars category
108 out of 2617 in Cafes, Restaurants and Bars category
Customer service
69 in category
82 in category
Quality of Food
80 in category
64 in category
Price Affordability
160 in category
117 in category
Location
86 in category
103 in category

Panera Bread and Jasons Deli Rating Details

Customer service
2.2 (1171 reviews)
2 (38 reviews)
Reviewer's quote

...This was not acceptable answer and poor customer service..

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...get dinner becaue they were out of a baked potato ,,, Really , The Manager Said it will be a hour , She didnt even try to offer anything eles , so i called customer service , ,,, after 40 calls i got a dist. manager , He offered me a free meal to pay me off , Even a bigger joke , Our group was upset also , we will find another resturant to bring our group to , NOT EVEN THE OWNER OF JASONS...

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Quality of Food
2.6 (1027 reviews)
2.9 (38 reviews)
Reviewer's quote

I loved Panera bread all the time weekend I with my family went there but recently the quality of food so bad ,recently the salad is not frash some times is not clean too, the sandwich with salad I got is so small sandwich and charge me $5. 88 the same price as before, the bread is not soft for...

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Food received not able to eat. very soggy..

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Price Affordability
2.4 (1005 reviews)
2.8 (33 reviews)
Reviewer's quote

What has happened to Panera? Their prices keep going up horribly and their quality and service is going down. I know so many that dont even go to Panera anymore because of the aforementioned! The cost for a sandwich is sky high and it comes with hardly anything on it and the quality of the food on...

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I catered an office lunch for 28 people. I ordered 2 hot wrap trays one for 18 and another for 10. These trays come with blue corn chips and salsa. When the order arrived I got one container of salsa. Enough for 12 people. I asked the delivery man where was the rest of my salsa....he said I can go...

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Location
3.3 (991 reviews)
3.1 (28 reviews)
Reviewer's quote

...Saginaw MI location gave expired Kids yogurt. Yogurt expired on June 25th and I ordered food on July 9th. Disgusted by the fact that they are serving expired products to the kids...

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Ok so o tried to give Jason"s another try at the gateway location . since it has been months and filed a complaint (with no response). And once again they have failed me...

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Panera Bread and Jasons Deli Pros and Cons

Pros
  • Soup
  • Location
  • Helpful cashier
  • Online ordering is easy
  • Salad bar and all the other wait staff
  • Salad
Cons
  • Bad customer service
  • Service
  • Amount of food or prices
  • Customer service
  • Over charging without my authorization
  • Online ordering

Panera Bread and Jasons Deli Most Positive Reviews

Top rated reviews
5

I go to the Cypress Texas location at least 3 to 4 times a week and love it. The cashier is always so helpful on...

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4.8

I always have excellent service and food!

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5

Your commercial for the new oriental menu on television is nauseating. ...

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4.5

Omg!!! Delicious awsome customer servise very polite staff a would strongly recommend i know ill be going back i would...

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Panera Bread and Jasons Deli Most Critical Reviews

Lowest rated reviews
1

Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my...

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1

I like to go to the Jason’s Deli in Abilene Texas on the north side – newer and cleaner. So when I first started going...

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1

around 2:30PM 10/3/14 ,Miss. Alexis counter order service lady was real kind and polite food chain best service ever r...

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1

Horrible man Steven Fuentes working at Summit Pwy and Loop 410 in San Antonio. Steven Fuentes was very rude and...

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Panera Bread and Jasons Deli Latest Reviews

Recent published reviews
No votes

I called about inconsistencies at one of the stores. Blatant disregard for policy and being embarrassed in the process....

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1

Food received not able to eat. very soggy

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2.5

I usually drive through and get soup!
The chicken salad has no flavor, is mostly grapes and falls completely apart with 1...

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No votes

anyone who serves meat should know most cuts should be sliced across the grain, especially brisket which is what corned...

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Panera Bread and Jasons Deli Products and Services

Most reviewed product and services
  • Panera Bread Customer Care (303 reviews)
  • Panera Bread Sandwich (179 reviews)
  • Panera Bread Manager (162 reviews)
  • Jasons Deli Customer Care (13 reviews)
  • Jasons Deli Manager (6 reviews)
  • Jasons Deli Soup (3 reviews)