PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jasons Deli and Panera Bread as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jasons Deli
Panera Bread

Jasons Deli and Panera Bread Overview

Total reviews
84
2233
Company responses
0
0
Issues resolved
1
4

Panera Bread was first mentioned on PissedConsumer on Feb 1, 2008 and since then this brand received 2233 reviews. It is 2149 reviews more than Jasons Deli received since Aug 17, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Jasons Deli customer support team than with Panera Bread customer service.

Jasons Deli and Panera Bread Consumer Ratings

Rank
97 out of 5046 in Cafes, Restaurants and Bars category
100 out of 5046 in Cafes, Restaurants and Bars category
Quality of Food
60 in category
74 in category
Customer service
65 in category
60 in category
Staff
114 in category
67 in category

According to consumer ratings and reviews, Jasons Deli ranks 3 points higher in the Cafes, Restaurants and Bars category than Panera Bread. People gave Jasons Deli 2.9 stars for Quality of Food criterion in Cafes, Restaurants and Bars category and it is 164 points higher than the worst rated brand in this category. At the same time, Panera Bread was rated 2.6 stars for Quality of Food criterion in this category and it is 150 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Panera Bread has a higher rating than Jasons Deli. Regarding Staff criterion, consumers gave Jasons Deli 2 stars and it is 50% worse than other in category. Panera Bread however was rated 2.4 stars and it is 70% greater than other in category.

Jasons Deli and Panera Bread Rating Details

Quality of Food
2.9 (35 reviews)
2.6 (931 reviews)
Reviewer's quote

This place never gets anything right with my order, but I keep coming cuz I like the food and the manager is a friendly nice fella. This was the end of my time with Jasons even though I've tolerated all their stupid mistakes, have a very poorly trained staff in Cedar Hill because all these people...

Abe

I was served a breakfast sandwich with moldy cheese. I ate 3 bites and spit out the third bite when I realized. I went back to the store and was refunded, but no apology.

PissedConsumer1727831
Customer service
2.1 (34 reviews)
2.2 (1071 reviews)
Reviewer's quote

...Patty but, the manager African American Female put the bag on counter with no thanks and nasty attitude and I’m a regular customer. so sad customer services!!..

PissedConsumer1185625

The assistant general manager Sue was rude and did not show me customer service. She was racist. She needs to be fired..

Harlyn
Staff
2 (33 reviews)
2.4 (999 reviews)
Reviewer's quote

...Would not have been so bad if it had not been for the full staff and only 10 customers in the place. No one was watching the store. It is a C at best most times we go in but tonight overall was bad...

PissedConsumer1228984

The entire Panera staff helped me through a hard evening. The entire staff was a the pick up window to serve me my food! Wow the best food and staff!..

PissedConsumer1712024

Jasons Deli and Panera Bread Pros and Cons

Pros
  • Salad bar and all the other wait staff
  • Salad
  • Online ordering is easy
  • Helpful cashier
  • Soup
  • Location
Cons
  • Customer service
  • Over charging without my authorization
  • Online ordering
  • Bad customer service
  • Service
  • Amount of food or prices

Jasons Deli and Panera Bread Most Positive Reviews

Top rated reviews
4.8

I always have excellent service and food!

5

I go to the Cypress Texas location at least 3 to 4 times a week and love it. The cashier is always so helpful on...

Jasons Deli and Panera Bread Most Critical Reviews

Lowest rated reviews
1

I like to go to the Jason’s Deli in Abilene Texas on the north side – newer and cleaner. So when I first started going...

1

Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my...

Jasons Deli and Panera Bread Latest Reviews

Recent published reviews

I usually order the salad bar to-go and am given a take out container. I feel very uncomfortable from the staff...

Read all 84 reviews
2.2

As a previous employee of Panera I have a passion for the food and service. It is very unfortunate when I go to...

Read all 2233 reviews

Jasons Deli and Panera Bread Products and Services

Most reviewed product and services
  • Jasons Deli Customer Care (13 reviews)
  • Jasons Deli Manager (6 reviews)
  • Jasons Deli Soup (3 reviews)
  • Panera Bread Customer Care (281 reviews)
  • Panera Bread Sandwich (169 reviews)
  • Panera Bread Manager (150 reviews)