PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jasons Deli and Panera Bread as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jasons Deli
Panera Bread

Jasons Deli and Panera Bread Overview

Total reviews 92 2474
Company responses 0 0
Issues resolved 1 7

Jasons Deli and Panera Bread Consumer Ratings

Rank
126 out of 2634 in Cafes, Restaurants and Bars category
112 out of 2634 in Cafes, Restaurants and Bars category
Quality of Food
69 in category
82 in category
Customer service
107 in category
72 in category
Price Affordability
124 in category
171 in category
Website
83 in category
86 in category

Jasons Deli and Panera Bread Rating Details

Quality of Food
2.8 (39 reviews)
2.6 (1052 reviews)
Reviewer's quote

Food received not able to eat. very soggy..

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I loved Panera bread all the time weekend I with my family went there but recently the quality of food so bad ,recently the salad is not frash some times is not clean too, the sandwich with salad I got is so small sandwich and charge me $5. 88 the same price as before, the bread is not soft for...

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Customer service
2 (39 reviews)
2.2 (1199 reviews)
Reviewer's quote

...get dinner becaue they were out of a baked potato ,,, Really , The Manager Said it will be a hour , She didnt even try to offer anything eles , so i called customer service , ,,, after 40 calls i got a dist. manager , He offered me a free meal to pay me off , Even a bigger joke , Our group was upset also , we will find another resturant to bring our group to , NOT EVEN THE OWNER OF JASONS...

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...Too expensive and no customer service. I ordered and drove directly to the window. How do you forget in that short of time...

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Price Affordability
2.8 (34 reviews)
2.4 (1029 reviews)
Reviewer's quote

Three strikes and you are out.I order the Beefineater without cheese. I can not have cheese.50% of the time I order you put cheese on it and I have to pull the cheese off before I eat it.This time not only did you put cheese on it but you forgot the au jus...the au jus is the best part of the...

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...I feel that the price was outrageous especially since chicken was removed. I had same salad one week before the manager didnt charge me that price. Im requesting reimbursed for the salad that I paid for this excuse of a salad..

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Website
3 (34 reviews)
2.9 (930 reviews)
Reviewer's quote

I dont understand why your company issue gift cards,and you cant even go on your website to check the balance. I like to order my food before i come in,it will be easy if you can have a better website for this...

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DI placed an order using the website and it was delivered by DoorDash. One item was unavailable, so I was told to contact DoorDash who told me to contact Panera Bread customer service for a refund! I was on hold for 45 minutes and still not able to speak to anyone! I have sent an email and no...

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Jasons Deli and Panera Bread Pros and Cons

Pros
  • Online ordering is easy
  • Salad bar and all the other wait staff
  • Salad
  • Food
  • Soup
  • Location
Cons
  • Customer service
  • Over charging without my authorization
  • Online ordering
  • Bad customer service
  • Service
  • Amount of food or prices

Jasons Deli and Panera Bread Most Positive Reviews

Top rated reviews
4.8

I always have excellent service and food!

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5

I go to the Cypress Texas location at least 3 to 4 times a week and love it. The cashier is always so helpful on...

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4.5

Omg!!! Delicious awsome customer servise very polite staff a would strongly recommend i know ill be going back i would...

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5

Your commercial for the new oriental menu on television is nauseating. ...

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Jasons Deli and Panera Bread Most Critical Reviews

Lowest rated reviews
1

I like to go to the Jason’s Deli in Abilene Texas on the north side – newer and cleaner. So when I first started going...

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1

Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my...

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1

Horrible man Steven Fuentes working at Summit Pwy and Loop 410 in San Antonio. Steven Fuentes was very rude and...

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1

around 2:30PM 10/3/14 ,Miss. Alexis counter order service lady was real kind and polite food chain best service ever r...

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Jasons Deli and Panera Bread Latest Reviews

Recent published reviews
1

Three strikes and you are out.
I order the Beefineater without cheese. I can not have cheese.
50% of the time I order you...

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3.6

Cannot get anyone to assist me to update my credit card information. Have tried numerous lines for help with no...

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No votes

First of all, I want to say that I frequent Jason's Deli Campcreek location at least twice a week, sometimes more. I usu...

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No votes

I have ordered from Monroeville, PA location many times (10-12). Everytime, and I mean every single time an item is...

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Jasons Deli and Panera Bread Products and Services

Most reviewed product and services
  • Jasons Deli Customer Care (13 reviews)
  • Jasons Deli Manager (6 reviews)
  • Jasons Deli Soup (3 reviews)
  • Panera Bread Customer Care (302 reviews)
  • Panera Bread Sandwich (185 reviews)
  • Panera Bread Manager (161 reviews)