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Zales
Jared

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Zales

Zales

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 382 TOTAL REVIEWS
Rank
193 out of 1153
in Jewelry and Accessories category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    73
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    05:44
  • ISSUES RESOLVED
    21%
Top Products and Services
1.7
157 reviews
1.5
43 reviews
1.6
13 reviews
Jared

Jared

1.7
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 366 TOTAL REVIEWS
Rank
167 out of 1153
in Jewelry and Accessories category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    153
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    03:13
  • ISSUES RESOLVED
    15%
Top Products and Services
1.9
50 reviews
1.4
31 reviews
1.6
28 reviews

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