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Jared

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 297 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Friendly staff 2
  • Sales staff 1
  • Repair liasion girl 1
  • Pandora charm selection 1
  • Manager and acknowledged something needed to be done 1

Customers don't like

  • Customer service7
  • High price and low quality4
  • Repair services quality3
  • Deceptive sales practices3
  • Useless staff2
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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 655 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1
  • Theresa was very attententive as always 1

Customers don't like

  • Careless customer care13
  • False guarantee7
  • Unprofessional employees2
  • Service2
  • Refusal to refund2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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