PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jan Pro and Jani King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jan Pro
Jani King

Jan Pro and Jani King Overview

Total reviews
49
57
Company responses
0
0
Issues resolved
0
0

Jani King was first mentioned on PissedConsumer on Aug 15, 2008 and since then this brand received 57 reviews. It is 8 reviews more than Jan Pro received since Mar 2, 2009.

Jan Pro and Jani King Consumer Ratings

Rank
141 out of 1665 in Household Services category
94 out of 828 in Cleaning Services category
Exchange, Refund and Cancellation Policy
85 in category
57 in category
Product or Service Quality
97 in category
65 in category
Reliability
86 in category
58 in category

Jan Pro and Jani King Rating Details

Exchange, Refund and Cancellation Policy
1.1 (12 reviews)
1 (4 reviews)
Reviewer's quote

After requesting cancellation to our cleaning service, Jan-Pro responded with a line from the contract demanding a certified letter and then an additional 60 days in order to cancel. Meanwhile you are responsible to continue paying for terrible cleaning for those 2 months. After repeated email...

PissedConsumer540548

Jani-King of Raleigh Durham 04/23/18Tara J. NegativeBBB Verified ReviewerI am a Jani King franchisee under the the Raleigh, Durham master franchise. I've been with them for over a decade. Unfortunately, I complained to them about the fact that the PGA TOUR facilities manager was "allegedly" forcing...

PissedConsumer1250300
Product or Service Quality
1.4 (11 reviews)
1 (13 reviews)
Reviewer's quote

...We fully understand that mistakes happen and with that in mind, we gave them multiple chances to make good on their promise to offer great service. The management and sales team were extremely slow in responding. And, nobody ever came out to actually look at what the issue was...

PissedConsumer1698987

I worked here for a month, on time always, did the job as it was taught and shown to me. I took a day off which was a Monday because I knew I was developing bronchitis and couldn't get in to see my doctor until Thursday. Boss told me I needed to bring him a doctors note for missing that ONE day....

PissedConsumer1015446
Reliability
1.5 (11 reviews)
1 (4 reviews)
Reviewer's quote

We've had Jan Pro cleaning for us for about six months. First, Gianni is an *** and disrespectful. Second, the cleaner left the front door to our gym unlocked. I should have known then to fire them but I didn't. Third, we caught the cleaner stealing. When we tried to work this out with the Manager...

Adam

This company cleans the facility i work at in the Nashville,TN area. The girl that cleans in the morning is incredibly rude. She treats everyone like total garbage. They DO NOT KNOW HOW TO CLEAN. Their definition of cleaning is just spraying everything down with bleach. They have stripped the...

Noneyabusiness

Jan Pro and Jani King Pros and Cons

Pros
  • Were cheap
  • Thier service
  • First 6 months with good crew
  • Hours and schedule
  • Accounts i worked for
Cons
  • Rude employees
  • Quality of work
  • Not reading contracts
  • Exceptionally poor customer service
  • Sales manager is a liar
  • Horrible services

Jan Pro and Jani King Most Critical Reviews

Lowest rated reviews
1

After requesting cancellation to our cleaning service, Jan-Pro responded with a line from the contract demanding a...

1

Send people out to do job have no clue to what they are doing. Will find any excuse to "fine"??? franchisees. No regar...

Jan Pro and Jani King Latest Reviews

Recent published reviews
2.5

Jan Pro did a horrible job. We fully understand that mistakes happen and with that in mind, we gave them multiple...

Read all 49 reviews
1

This company cleans the facility i work at in the Nashville,TN area. The girl that cleans in the morning is incredibly...

Read all 57 reviews

Jan Pro and Jani King Products and Services

Most reviewed product and services
  • Jan Pro Cleaning Service (13 reviews)
  • Jan Pro Customer Care (1 review)
  • Jani King Office Cleaning Service (4 reviews)
  • Jani King Cleaning Service (3 reviews)
  • Jani King Customer Care (2 reviews)