PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roku and Jadootv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roku
Jadootv

Roku and Jadootv Overview

Total reviews
479
52
Company responses
0
0
Issues resolved
4
1

Roku was first mentioned on PissedConsumer on Feb 10, 2010 and since then this brand received 479 reviews. It is 427 reviews more than Jadootv received since Oct 21, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Jadootv customer support team than with Roku customer service.

Roku and Jadootv Consumer Ratings

Rank
162 out of 1142 in Gadgets and Accessories category
344 out of 1908 in Telecommunications category
Customer service
103 in category
278 in category
Website
146 in category
218 in category
Product or Service Quality
114 in category
264 in category

Roku and Jadootv Rating Details

Customer service
1.2 (186 reviews)
1.1 (22 reviews)
Reviewer's quote

I am completely appalled by the lack of customer service from Roku! I have been having trouble with a subscription I purchased through Roku; the app states I have no purchased subscriptions. I went ahead and called customer service. As I waited, the automated system prompted me that my wait time...

Luis L

...And the customer service is only one person just memorized couple of the sentences “I am sorry to hear that, the VOD resources are from YouTube and daily motion due to some restrictions can not work” they can do nothing why they are there and do the job of customer service or technicians??..

PissedConsumer1554923
Website
1.6 (177 reviews)
1.8 (24 reviews)
Reviewer's quote

...The phone number is a computer voice that keeps telling you to go to their website. If you can't remember password or account information, again screwed. NEVER use them...

Karen J

...Just write it clearly in your website that the "issues are with your service provider, dont waste your time callig us". Would save all of us a lot of time and disappointment. ..

PissedConsumer1142412
Product or Service Quality
1.5 (170 reviews)
1.3 (22 reviews)
Reviewer's quote

...I sent a service ticket to Roku on November 20th and sent three more tickets to them for help on taking the charge off my account and cancelling the subscription. Today is January 1st, and they have finally resolved the issue. At least they said they did...

Adolf

...I want my money back if a service is promised then you need to deliver as well and not con other people hard earned money..

Jhanvi M

Roku and Jadootv Pros and Cons

Pros
  • Product when it works
  • Would like the product if it worked the way its supposed to
  • Super inexpensive
  • When i bought it it was working perfectly
  • Initially ok
  • Fraud company
Cons
  • Customer service
  • Does not stand behind product
  • Roku server issues
  • Services not working
  • Know the channel that i watch it does not work
  • Extremely slow response to fix the issue

Roku and Jadootv Most Positive Reviews

Top rated reviews
5

Having owned three Roku models now starting out with a Roku SE, a first model Roku 3 and now a Roku 4. Each has worked b...

3.7

We needs german channels otherwise we are no need jadoo box 004915757078088

Roku and Jadootv Most Critical Reviews

Lowest rated reviews
1

I wish I would have stumbled on to this website prior to purchasing ROKU 3. I would have never purchased this thing. I...

1

My name is Zubair Ahmad my Jadoo Box stop working and need to be updated due to some technical issue I cannot update it...

Roku and Jadootv Latest Reviews

Recent published reviews
1

We weren't having any problems at first, until we cancelled a subscription to one of their channels (the only one we...

Read all 479 reviews
1

They took 21 pound from my account and after more then a month I did not received my air mouse doesn't attend calls...

Read all 52 reviews

Roku and Jadootv Products and Services

Most reviewed product and services
  • Roku Streaming Stick (58 reviews)
  • Roku Streaming Media Player (39 reviews)
  • Roku Technical Support (36 reviews)
  • Jadootv Jadoo4 Streaming Media Player (5 reviews)
  • Jadootv Technical Support (5 reviews)
  • Jadootv Streaming Media Player (4 reviews)