PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jacobs Snacks and Steak N Shake as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jacobs Snacks
Steak N Shake

Jacobs Snacks and Steak N Shake Overview

Total reviews 1 3480
Company responses 0 0
Issues resolved 0 4

Jacobs Snacks and Steak N Shake Consumer Ratings

Rank
319 out of 808 in Food Manufacturers category
139 out of 2641 in Cafes, Restaurants and Bars category
Website
254 in category
124 in category
Customer service
No votes
149 in category
Location
No votes
155 in category
Quality of Food
No votes
106 in category

Jacobs Snacks and Steak N Shake Rating Details

Website
1 (1 review)
2.5 (1317 reviews)
Reviewer's quote

I bought 2 large boxs of Jacobs crackers in both off the boxes they were all damaged

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...They (DoorDash) warned us via website. So that is ok. But when the dasher called and told us the manager stated they whip cream has a evaporated because it sat there to long and he was not going to add more whip cream...

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Customer service
No votes
1.6 (1706 reviews)
Reviewer's quote

No items

...Called Steak and Shake customer service and received no response. Went to MacDonald's and actually got a milk shake. It is not the customers responsibility to resolve a merchants inadequate processes...

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Location
No votes
2.9 (1491 reviews)
Reviewer's quote

No items

...ring my food through app where it says delivery pick up or car hop but clearly when I had my cart on your app it said delivery not available at the time to my location didnt get the burgers 399 50% off or the free fries that their offering one per family and what good is the menu for delivery when I couldnt get my mini burger ...

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Quality of Food
No votes
2.4 (1454 reviews)
Reviewer's quote

No items

...This location in Bradenton Fl definitely is not upholding steak N shake standard or even quality of food. Dont think Ill ever go back to a steakNshake after this horrible experience. I will like a full refund...

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Jacobs Snacks and Steak N Shake Pros and Cons

Pros
No votes
  • Food
  • Location
  • Price
Cons
No votes
  • Customer service
  • Service
  • Bad service

Jacobs Snacks and Steak N Shake Most Positive Reviews

Top rated reviews
No votes
5

Positive the people are amazing thanks to Kellie Rhodes who works at the east Washington street Steak 'n Shake all the...

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No votes
5

my mother and me went to the steak and shake on 86th street zionsville ind and we were seating and after we placed our...

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Jacobs Snacks and Steak N Shake Most Critical Reviews

Lowest rated reviews
1

I bought 2 large boxs of Jacobs crackers in both off the boxes they were all damaged

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1

I think this is the first time I have walked out of an eatery before being seated. The attitude of this, and I use this...

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No votes
1

When we got there we had to wait over an hour to get our food and the floors were dirty and it looked liked no one had...

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Jacobs Snacks and Steak N Shake Latest Reviews

Recent published reviews
No votes
No votes

I placed a order online and the payment was taken but the store was closed. No redundant has been placed back into my...

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No votes
3.2

First off I ordered online and I'm sent to the drive thru to pick up an online order. I order online because the drive...

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Jacobs Snacks and Steak N Shake Products and Services

Most reviewed product and services
No votes
  • Steak N Shake Customer Care (585 reviews)
  • Steak N Shake Manager (283 reviews)
  • Steak N Shake Drive-through (273 reviews)