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Delete
  • 4 ISSUES RESOLVED
  • 661 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • I have been using it for years 6
  • Person who did my taxes was good 4
  • Preparer 2
  • That there was an exit door 1
  • Refund advance 1

Customers don't like

  • Customer service11
  • False advertisement5
  • Surprise pricing2
  • Ripprd off and lyed to2
  • Extremely high tax preparer costs2
Delete
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.5
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • Did the job and were responsive 1
  • Did the job 1

Customers don't like

  • Run out the clock and then keep your money1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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