PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about US Tax Shield and Jackson Hewitt as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

US Tax Shield

US Tax Shield

Has verified representatives
1.5
US Tax Shield
Jackson Hewitt

US Tax Shield and Jackson Hewitt Overview

Total reviews
21
742
Company responses
4
0
Issues resolved
0
4

Jackson Hewitt was first mentioned on PissedConsumer on Mar 1, 2008 and since then this brand received 742 reviews. It is 721 reviews more than US Tax Shield received since Oct 17, 2013.

US Tax Shield and Jackson Hewitt Consumer Ratings

Rank
32 out of 279 in Taxes category
28 out of 279 in Taxes category
Staff
25 in category
17 in category
Price Affordability
26 in category
20 in category
Diversity of Products or Services
26 in category
24 in category

According to consumer ratings and reviews, Jackson Hewitt ranks 4 points higher in the Taxes category than US Tax Shield. People gave US Tax Shield 1.4 stars for Staff criterion in Taxes category and it is 33 points higher than the worst rated brand in this category. At the same time, Jackson Hewitt was rated 1.8 stars for Staff criterion in this category and it is 41 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Jackson Hewitt has a higher rating than US Tax Shield. Regarding Diversity of Products or Services criterion, consumers gave US Tax Shield 1.2 stars and it is 55% greater than other in category. Jackson Hewitt however was rated 1.5 stars and it is 59% greater than other in category.

US Tax Shield and Jackson Hewitt Rating Details

Staff
1.4 (7 reviews)
1.8 (235 reviews)
Reviewer's quote

I never recieved my state check

PissedConsumer1643059

Well they don't, the staff is not qualified all they care about is the money they are getting. Got audited by the IRS and they wouldn't help me correct their mistake, instead they made it worse and now got audited by the IRS again and have to pay for filling error. TERRIBLE DO NOT GO THERE, THEY...

PATRICIA A
Price Affordability
1.1 (7 reviews)
1.4 (215 reviews)
Reviewer's quote

They stole my money and did nothing. Get the same information over and over pretending they needed it to be signed when you had clearly already done it before. They seem to be scammers. My advice is to work with IRS on your own.

PissedConsumer1413398

... and that they would still need to place my app on hold!! I will never file here again, do not recommend and will not waste another minute of my time! For the price to file taxes, the service os way below minimal standards....

CANDACE D
Diversity of Products or Services
1.2 (6 reviews)
1.5 (217 reviews)
Reviewer's quote

I paid them thousands to resolve a NYS tax issue in 2012 due to a divorce. I was told 2 years later that everything was resolved. Just got a letter in the mail from NYS with a huge bill! So I called them, EVERYONE dodged me after I told them I was a previous client. I was promised call backs and...

Anna P

Over charged from what was quoted, never receved state income tax of $600. When ask for asstance thay said your on your own call the state. Thay gave NO help!!

PissedConsumer1678694

US Tax Shield and Jackson Hewitt Pros and Cons

Pros
No votes
  • I have been using it for years
  • Person who did my taxes was good
  • Refund advance
Cons
No votes
  • Customer service
  • False advertisement
  • Being lied to all the way through the process

US Tax Shield and Jackson Hewitt Most Positive Reviews

Top rated reviews
No votes
5

I went and did my taxes in the Hartford Walmart and the woman was very nice and even gave me a $50 Walmart E-Gift card f...

US Tax Shield and Jackson Hewitt Most Critical Reviews

Lowest rated reviews
1

US Tax Shield scammed me out of $5,000. Almost ruined my marriage. They did next to nothing for me and didn't deliver...

1

Just received a letter from State of Ohio that I Owe $2800 because of a mistake made on my 2011 taxes. "We just...

US Tax Shield and Jackson Hewitt Latest Reviews

Recent published reviews
2

I never recieved my state check

Read all 21 reviews

I want to apply for a loan

Read all 742 reviews

US Tax Shield and Jackson Hewitt Products and Services

Most reviewed product and services
  • Us Tax Shield Tax Resolution (12 reviews)
  • Jackson Hewitt Tax Preparation (259 reviews)
  • Jackson Hewitt Tax Refund (83 reviews)
  • Jackson Hewitt Tax Return (24 reviews)