PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and Jackson Hewitt as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
Jackson Hewitt

Softron Tax and Jackson Hewitt Overview

Total reviews
20
742
Company responses
0
0
Issues resolved
0
4

Jackson Hewitt was first mentioned on PissedConsumer on Mar 1, 2008 and since then this brand received 742 reviews. It is 722 reviews more than Softron Tax received since Mar 22, 2013.

Softron Tax and Jackson Hewitt Consumer Ratings

Rank
8 out of 279 in Taxes category
28 out of 279 in Taxes category
Reliability
5 in category
19 in category
Product or Service Quality
6 in category
17 in category
Billing Practices
7 in category
20 in category

According to consumer ratings and reviews, Softron Tax ranks 20 points higher in the Taxes category than Jackson Hewitt. People gave Softron Tax 4.2 stars for Reliability criterion in Taxes category and it is 49 points higher than the worst rated brand in this category. At the same time, Jackson Hewitt was rated 1.3 stars for Reliability criterion in this category and it is 35 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Softron Tax has a higher rating than Jackson Hewitt. Regarding Billing Practices criterion, consumers gave Softron Tax 3.4 stars and it is 87% greater than other in category. Jackson Hewitt however was rated 1.3 stars and it is 63% greater than other in category.

Softron Tax and Jackson Hewitt Rating Details

Reliability
4.2 (6 reviews)
1.3 (178 reviews)
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

PissedConsumer1599308

Over charged from what was quoted, never receved state income tax of $600. When ask for asstance thay said your on your own call the state. Thay gave NO help!!

PissedConsumer1678694
Product or Service Quality
4.2 (6 reviews)
1.5 (188 reviews)
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

Nilima P

Hi, I called customer service asking assistances getting a copy of my tax returns. We just move to Guam and all our paper is still storage no way of getting them. We are process and buying home and they need copies...

PissedConsumer1677824
Billing Practices
3.4 (5 reviews)
1.3 (175 reviews)
Reviewer's quote

Most trusted tax firm in Ontario

Mohamed M

John Baker THESE PEOPLE DO NOT HAVE EMAIL ADDRESSES - THE OFFICES ARE CLOSED - I CANNOT REACH ANYONE USING EMAIL. I STRONGLY RECOMMEND YOU DO NOT DO BUSINESS WITH THIS FIRM UNTIL YOU HAVE AN EMAIL ADDRESS

JOHN B

Softron Tax and Jackson Hewitt Pros and Cons

Pros
No votes
  • I have been using it for years
  • Person who did my taxes was good
  • Refund advance
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
  • Customer service
  • False advertisement
  • Being lied to all the way through the process

Softron Tax and Jackson Hewitt Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

5

I went and did my taxes in the Hartford Walmart and the woman was very nice and even gave me a $50 Walmart E-Gift card f...

Softron Tax and Jackson Hewitt Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

1

Just received a letter from State of Ohio that I Owe $2800 because of a mistake made on my 2011 taxes. "We just...

Softron Tax and Jackson Hewitt Latest Reviews

Recent published reviews

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

Read all 20 reviews

I want to apply for a loan

Read all 742 reviews

Softron Tax and Jackson Hewitt Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Jackson Hewitt Tax Preparation (259 reviews)
  • Jackson Hewitt Tax Refund (83 reviews)
  • Jackson Hewitt Tax Return (24 reviews)