PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and Jackson Hewitt as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
Jackson Hewitt

Softron Tax and Jackson Hewitt Overview

Total reviews
20
880
Company responses
0
0
Issues resolved
0
5

Softron Tax and Jackson Hewitt Consumer Ratings

Rank
7 out of 215 in Taxes category
32 out of 215 in Taxes category
Reliability
5 in category
No votes
Product or Service Quality
5 in category
No votes
Customer service
6 in category
No votes
Billing Practices
8 in category
No votes

Softron Tax and Jackson Hewitt Rating Details

Reliability
4.2 (6 reviews)
No votes
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

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JACKSON HEWITT DOES NOT CORRECTLY DO THE TAXES. I filed my taxes with Naquisha Larks (K33) on February 9, 2020 at 713 E Ascencion, Gonzales, LA 7073. She INCORRECTLY wrote my name and address. On the other hand, she asked me if I wanted the Republic Bank to receive my income tax and MANY TIMES I...

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Product or Service Quality
4.2 (6 reviews)
No votes
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

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I tried to change my address on my Jackson and Hewitt account, call customer service, chat line and call office location. No response to either of these support centers. What a disgrace..

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Customer service
4.2 (5 reviews)
No votes
Reviewer's quote

Most trusted tax firm in Ontario

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...I tried to call both places and got no where!!! terrible customer service!!! Would NOT recommend either places to any one!!!..

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Billing Practices
3.4 (5 reviews)
No votes
Reviewer's quote

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services rendered in the preparation and filing of my 2017 tax return.As a loyal client for the past 7 - 8 years, I find your expertise and knowledge commendable, which is why I have been using...

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I filed taxes with yal in 2018 explainedmy wife was incarcerated and had not lived with this year 2019 asked agent if money i sent to her could b used tax preparer told me yes and changed my status will taxes where taken cause of wifes debts had taxes amended checked irs website and found something...

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Softron Tax and Jackson Hewitt Pros and Cons

Pros
No votes
  • I have been using it for years
  • Refund advance
  • Person who did my taxes was good
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
  • Customer service
  • False advertisement
  • Lack of communication

Softron Tax and Jackson Hewitt Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

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5

I went and did my taxes in the Hartford Walmart and the woman was very nice and even gave me a $50 Walmart E-Gift card f...

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5

Most trusted tax firm in Ontario

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5

First of all know one can claim an dependent without an social security number OK.Second of all you where sitting right...

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Softron Tax and Jackson Hewitt Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

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1

Just received a letter from State of Ohio that I Owe $2800 because of a mistake made on my 2011 taxes. "We just...

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2.2

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services render...

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1

It's December 2014. Here are my experiences with this mess of a company. Four issues: 1. I fell for a scam by J.H. i...

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Softron Tax and Jackson Hewitt Latest Reviews

Recent published reviews
No votes

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

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1

JACKSON HEWITT DOES NOT CORRECTLY DO THE TAXES. I filed my taxes with Naquisha Larks (K33) on February 9, 2020 at 713 E...

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5

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed...

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No votes

I did my taxes in January 2020 with jackson Hewitt I have not received my income tax return and I cannot gain access to...

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Softron Tax and Jackson Hewitt Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Jackson Hewitt Tax Preparation (273 reviews)
  • Jackson Hewitt Tax Refund (84 reviews)
  • Jackson Hewitt Tax Return (41 reviews)