PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jackson Hewitt and Softron Tax as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jackson Hewitt
Softron Tax

Jackson Hewitt and Softron Tax Overview

Total reviews
888
20
Company responses
0
0
Issues resolved
5
0

Jackson Hewitt and Softron Tax Consumer Ratings

Rank
33 out of 215 in Taxes category
6 out of 215 in Taxes category
Customer service
21 in category
5 in category
Price Affordability
21 in category
5 in category
Website
29 in category
5 in category
Diversity of Products or Services
26 in category
4 in category

Jackson Hewitt and Softron Tax Rating Details

Customer service
1.6 (283 reviews)
4.2 (5 reviews)
Reviewer's quote

I tried to change my address on my Jackson and Hewitt account, call customer service, chat line and call office location. No response to either of these support centers. What a disgrace..

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Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

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Price Affordability
1.4 (257 reviews)
3.8 (4 reviews)
Reviewer's quote

Did so much research prior to choosing Jackson Hewitt, & every single thing I read on their website, every single phone call I made to get quote on price (explaining EXACTLY what deductions etc I was anticipating), I was repeatedly quoted/in person & on website, $48. 00 TOTAL. WHY IN GOD'S...

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I filed my tax return from this company. Amit Patel did excellent job.

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Website
1.5 (256 reviews)
3.8 (4 reviews)
Reviewer's quote

They have dead links on the website and every time I try to call their Bank it's closed even though I checked the business hours and nobody knows any answers..

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Most trusted tax firm in Ontario

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Diversity of Products or Services
1.5 (255 reviews)
4.5 (4 reviews)
Reviewer's quote

Might I suggest a less crude web address if your company is legitimate and willing to help people with tax preparation? AARP has been doing my taxes since 2009. I am a sr. citizen and my tax preparation usually takes about 10-15 minutes. I am no good at this government-required chore so it has been...

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I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services rendered in the preparation and filing of my 2017 tax return. As a loyal client for the past 7 - 8 years, I find your expertise and knowledge commendable, which is why I have been using...

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Jackson Hewitt and Softron Tax Pros and Cons

Pros
  • I have been using it for years
  • Refund advance
  • Person who did my taxes was good
No votes
Cons
  • Customer service
  • False advertisement
  • Lack of communication
  • Transperancy
  • Being blindsided by the cost of a routine tax return

Jackson Hewitt and Softron Tax Most Positive Reviews

Top rated reviews
5

I went and did my taxes in the Hartford Walmart and the woman was very nice and even gave me a $50 Walmart E-Gift card f...

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5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

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5

First of all know one can claim an dependent without an social security number OK.Second of all you where sitting right...

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5

Most trusted tax firm in Ontario

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Jackson Hewitt and Softron Tax Most Critical Reviews

Lowest rated reviews
1

Just received a letter from State of Ohio that I Owe $2800 because of a mistake made on my 2011 taxes. "We just...

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1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

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1

It's December 2014. Here are my experiences with this mess of a company. Four issues: 1. I fell for a scam by J.H. i...

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2.2

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services render...

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Jackson Hewitt and Softron Tax Latest Reviews

Recent published reviews
1.4

Might I suggest a less crude web address if your company is legitimate and willing to help people with tax preparation?...

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No votes

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

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1

On March 30th, 2020, I dropped off my tax forms and business details to be filed by a Jackson Hewitt representative agen...

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5

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed...

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Jackson Hewitt and Softron Tax Products and Services

Most reviewed product and services
  • Jackson Hewitt Tax Preparation (273 reviews)
  • Jackson Hewitt Tax Refund (84 reviews)
  • Jackson Hewitt Tax Return (45 reviews)
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)