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Jackson Hewitt

Tax services
  • 3 ISSUES RESOLVED
  • 550 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • I have been using it for years 6
  • Person who did my taxes was good 3
  • Preparer 2
  • Pulled data from a pdf 1

Customers don't like

  • Customer service11
  • False advertisement10
  • Extremely high tax preparer costs9
  • Lack of communication7
  • Credibility6
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Premier Tax Free

Tax services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 25 COMPANY RESPONSES
  • 39 TOTAL REVIEWS
  • $9.6K CLAIMED LOSSES
  • $535 AVERAGE LOSS
2.3
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Fact that they processed some of my claims 1
  • None 1
  • To be treated honestly 1

Customers don't like

  • Lack of customer service4
  • Attitude3
  • Lack of follow up3
  • No full refund2
  • Total waste of time and effort2

Products by Premier Tax Free

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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