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Jackson Hewitt

Tax services
  • 3 ISSUES RESOLVED
  • 539 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • I have been using it for years 6
  • Person who did my taxes was good 3
  • Preparer 2
  • Pulled data from a pdf 1

Customers don't like

  • Customer service11
  • False advertisement10
  • Extremely high tax preparer costs9
  • Lack of communication7
  • Credibility6
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Mcafee

Software
  • 1 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $231 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
  • Polite staff who helped in stage 1 2
  • Charged a lot 1
  • Your product but could not install 1

Customers don't like

  • Take your money from account4
  • Hard to find customer service4
  • Auto-renewal3
  • Thieves3
  • Very slow scans2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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