Jackson Hewitt vs Liberty Tax

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Jackson Hewitt

Tax services
  • 2 ISSUES RESOLVED
  • 493 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • I have been using it for years 5
  • Person who did my taxes was good 3
  • Preparer 2
  • Pulled data from a pdf 1

Customers don't like

  • Customer service11
  • Extremely high tax preparer costs9
  • False advertisement9
  • Credibility6
  • Lack of communication6

Products by Jackson Hewitt

No items

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Liberty Tax

Tax services
  • 0 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $35.2K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Up until this year we have not had any problems 1

Customers don't like

  • Service4
  • Deceitful practice3
  • I feel like i was conned3
  • I felt robbed3
  • Taking advantage of people in a bind2

Products by Liberty Tax

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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