PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jack in the Box and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jack in the Box
Taco Bell

Jack in the Box and Taco Bell Overview

Total reviews 2545 4152
Company responses 0 0
Issues resolved 9 8

Jack in the Box and Taco Bell Consumer Ratings

Rank
76 out of 682 in Fast Food category
62 out of 682 in Fast Food category
Customer service
66 in category
54 in category
Quality of Food
58 in category
61 in category
Location
71 in category
52 in category
Product or Service Quality
60 in category
59 in category

Jack in the Box and Taco Bell Rating Details

Customer service
1.4 (1232 reviews)
1.6 (1848 reviews)
Reviewer's quote

I received the worst customer service in my entire life at the 348 Jack in the Box in Federal Way Washington. The workers were rude argue with me for disrespectful made fun of my lisp. The nighttime manager wouldn't give me her name or her employer ID number she said she didn't have one, and she...

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...This is poor customer service. If I attempted to not pay for food, it would not be allowed. PLEASE REFUND..

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Quality of Food
2.1 (1147 reviews)
2.1 (1699 reviews)
Reviewer's quote

I have visited your Hubbard and Foothill location on several occasions and there always seems to be something wrong first our order accurately or the quality of food is very poor today was just a Breaking Point we did not get a receipt and we ordered a spicy chicken combo number 7 and a junior...

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Regarding no food being prepared, quality of food is terrible,burrito not having beef inside, running out of mild taco sauce ,being unprofessional..

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Location
2.5 (1135 reviews)
2.7 (1688 reviews)
Reviewer's quote

Location: W. Texas St. and Beck Ave. Fairfield, Ca.Bought a Fajita Pita. Not what I remember from the early 90's. This thing was gross. Pail chicken, limp lettuce, no tomatoes. Smashed down and had a hair in it. Was very cold also. What's up Jack???

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Manager was rude And disrespectful I got my food in a bag and not box it spilled over me as I left the Taco Bell location..

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Product or Service Quality
1.6 (1093 reviews)
1.6 (1641 reviews)
Reviewer's quote

Poor and unprofessional service with the Jack in the box in cottonwood employees also With corporate. Didn't get a call back or an email regarding this matter..

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Never gets the order correct and I have the receipt to prove that dont goto if you want sloppy service then taco bell is great for you..

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Jack in the Box and Taco Bell Pros and Cons

Pros
  • Food
  • I like your food
  • Service
  • Food
  • Usually the food is good
  • Courteous representative
Cons
  • Rude service
  • Managers cusomer service
  • Food was poor
  • Horrible customer service
  • Bad management
  • Service

Jack in the Box and Taco Bell Most Positive Reviews

Top rated reviews
5

Worst experience ever, nasty fries and half cooked chicken patty

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5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

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5

This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...

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5

I went threw taco bell drive thru on haloween......the service SUCK MAJOR BALLS and my food was SO COLD I THREW IT...

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Jack in the Box and Taco Bell Most Critical Reviews

Lowest rated reviews
1

Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...

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1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

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1

I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...

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1

I'm trying to go online to find out specific information about a product. They make you download the app before you can...

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Jack in the Box and Taco Bell Latest Reviews

Recent published reviews
No votes

The person I talked to had no idea how the promotion was being dealt with nor a phone # that would connect me with someo...

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No votes

Employees laughing and googling the entire time while I was trying to order. This is pathetic to treat customers in...

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1

Location: W. Texas St. and Beck Ave. Fairfield, Ca.
Bought a Fajita Pita. Not what I remember from the early 90's. This t...

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No votes

I wanted a frozen dragon fruit drink but they gave me regular soda. This is the second time this has happened to me and...

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Jack in the Box and Taco Bell Products and Services

Most reviewed product and services
  • Jack In The Box Manager (326 reviews)
  • Jack In The Box Drive-through (220 reviews)
  • Jack In The Box Sanitary Conditions (73 reviews)
  • Taco Bell Taco (627 reviews)
  • Taco Bell Manager (350 reviews)
  • Taco Bell Drive-through (333 reviews)