PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pizza Hut and Jack in the Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pizza Hut
Jack in the Box

Pizza Hut and Jack in the Box Overview

Total reviews 6066 2556
Company responses 0 0
Issues resolved 18 9

Pizza Hut and Jack in the Box Consumer Ratings

Rank
63 out of 694 in Fast Food category
78 out of 694 in Fast Food category
Customer service
56 in category
64 in category
Website
62 in category
72 in category
Discounts and Special Offers
44 in category
46 in category
Price Affordability
70 in category
54 in category

Pizza Hut and Jack in the Box Rating Details

Customer service
1.5 (2374 reviews)
1.4 (1238 reviews)
Reviewer's quote

Sad makes sense why customer service suck now and we are charge four times just so they can keep giving the illegal aliens our jobs, resources, everything they even pay them to look as thought they love wearing the stupid masks. Only an idiot does not see truth. I won't buy from you people again...

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I received the worst customer service in my entire life at the 348 Jack in the Box in Federal Way Washington. The workers were rude argue with me for disrespectful made fun of my lisp. The nighttime manager wouldn't give me her name or her employer ID number she said she didn't have one, and she...

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Website
2.5 (2213 reviews)
2.3 (1029 reviews)
Reviewer's quote

I called the Pizza Hut Customer Service line and a recorded message said they were exceptionally busy and if possible to use their website for comments or I could stay on the line for the next available rep. Hold music came on for about 5 minutes than silence than a disconnect. Didn't bother to...

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1) Even though they provide a PDF document with nutrition information in it, the names of the items don't always match the names on the menu on the website, making it difficult to figure out what's what. 2) When you do come to the conclusion that this item on the website is the same as that item in...

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Discounts and Special Offers
2.3 (2010 reviews)
2.2 (1030 reviews)
Reviewer's quote

wednesday on website says wing wednesday special price nope they dont do that and i rate your pizza a 3 out of 10..

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You should then change your hours on a google lookup and on the hours sign at the store, we were craving Jack in the Box tacos and onion rings and we made a special trip because of the hours listed. This was very disappointing in the least to say. This is the location closest to my house, at least...

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Price Affordability
2.5 (1995 reviews)
2.7 (1098 reviews)
Reviewer's quote

...For the price of their pizzas It was terrible..

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We have noticed the prices on the drive thru menu are NOT what they charge, case in point we ordered a #21 and 24 combo, drive thru menu price listed as $3. 99/$3. 49 respectively...

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Pizza Hut and Jack in the Box Pros and Cons

Pros
  • Good food
  • Good deals
  • Food
  • Food
  • I like your food
  • Service
Cons
  • Poor customer service
  • Service
  • Did not enjoy my experience at all
  • Rude service
  • Managers cusomer service
  • Service or workers attitude

Pizza Hut and Jack in the Box Most Positive Reviews

Top rated reviews
5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

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5

Worst experience ever, nasty fries and half cooked chicken patty

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5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

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5

This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...

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Pizza Hut and Jack in the Box Most Critical Reviews

Lowest rated reviews
1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

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1

Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...

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1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

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1

I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...

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Pizza Hut and Jack in the Box Latest Reviews

Recent published reviews
2.6

YOUR ORDER - 320112****611001****32232
WAS VERY DISAPPOINTING AND DISGUSTING. MY PIZZA HAD A FEW MUSHROOMS WHICH MY WIFE...

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2

I try to give them chances but every single time they screw up my order and they are rude as ***

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1

We ordered food for the family and upon arrival it was cold. We asked for light sauce andbit looked like they poured a...

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2

Every time I go and order they give me the wrong items and I don't know until I get home to discover they gave me a...

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Pizza Hut and Jack in the Box Products and Services

Most reviewed product and services
  • Pizza Hut Pizza (2647 reviews)
  • Pizza Hut Delivery Service (572 reviews)
  • Pizza Hut Manager (303 reviews)
  • Jack In The Box Manager (326 reviews)
  • Jack In The Box Drive-through (220 reviews)
  • Jack In The Box Sanitary Conditions (73 reviews)