PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pizza Hut and Jack in the Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pizza Hut
Jack in the Box

Pizza Hut and Jack in the Box Overview

Total reviews
5845
2583
Company responses
0
0
Issues resolved
18
9

Pizza Hut and Jack in the Box Consumer Ratings

Rank
58 out of 652 in Fast Food category
71 out of 652 in Fast Food category
Customer service
58 in category
66 in category
Website
60 in category
72 in category
Discounts and Special Offers
40 in category
42 in category
Price Affordability
65 in category
50 in category

Pizza Hut and Jack in the Box Rating Details

Customer service
1.5 (2265 reviews)
1.4 (1248 reviews)
Reviewer's quote

Poor customer service,and rude. I called Minsky's. Truman Rd, I have never heard her voice before hope I never do again..

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Poor customer service offered to return food for correct food and was only offered half other correct food..

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Website
2.5 (2124 reviews)
2.3 (1036 reviews)
Reviewer's quote

I remembered later I hadn't sent in the receipt for points, so I went to their website and answered a lot of questions. A few days later I got a reply with the same questions again, in a weird format,like ?date of purchase, ?store number, ?amount, etc. And they wanted another copy of the receipt,...

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...I went to the website and the links weren't functioning..

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Discounts and Special Offers
2.3 (1923 reviews)
2.2 (1044 reviews)
Reviewer's quote

She wrote in the “ special instructions” box tho put the extra cheese on top of the pepperoni as she doesn’t like them to cup and hold grease and or get real crispy on te cupped edges. Well. As I see it a pizza should have enough sauce to at least cover the bottom bread completly as well as a pizza...

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You should then change your hours on a google lookup and on the hours sign at the store, we were craving Jack in the Box tacos and onion rings and we made a special trip because of the hours listed. This was very disappointing in the least to say. This is the location closest to my house, at least...

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Price Affordability
2.5 (1904 reviews)
2.7 (1107 reviews)
Reviewer's quote

...Pizza Hut was out of them I wasnt informed of this, offered the opportunity to choose others, and I was still charged full price. One whole piece had no toppings or cheese. Worst of all there are huge spots where the crust is over 3 wide..

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We have noticed the prices on the drive thru menu are NOT what they charge, case in point we ordered a #21 and 24 combo, drive thru menu price listed as $3. 99/$3. 49 respectively...

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Pizza Hut and Jack in the Box Pros and Cons

Pros
  • Good food
  • Good deals
  • Food
  • Food
  • I like your food
  • Service
Cons
  • Poor customer service
  • Service
  • Customer service
  • Rude service
  • Managers cusomer service
  • That i couldnt speak with someone at corporate

Pizza Hut and Jack in the Box Most Positive Reviews

Top rated reviews
5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

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5

Worst experience ever, nasty fries and half cooked chicken patty

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5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

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5

This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...

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Pizza Hut and Jack in the Box Most Critical Reviews

Lowest rated reviews
1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

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1

Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...

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1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

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1

I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...

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Pizza Hut and Jack in the Box Latest Reviews

Recent published reviews
No votes

I ordered pizza on 12/07/2020 at 3:44 pm worth Rs 278.26 nd this was also the amount deducted from my account today...m...

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No votes

Sent my order back three times for it to still be wrong asked for a refund, and I was made to stand outside the door...

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No votes

Amount got deducted put did not get any confirmation

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1

Your jack in the box In galt always messes my order up and I want my full $30 refund and I wont order from your...

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Pizza Hut and Jack in the Box Products and Services

Most reviewed product and services
  • Pizza Hut Pizza (2616 reviews)
  • Pizza Hut Delivery Service (570 reviews)
  • Pizza Hut Customer Care (416 reviews)
  • Jack In The Box Customer Care (598 reviews)
  • Jack In The Box Manager (332 reviews)
  • Jack In The Box Drive-through (221 reviews)