PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jack in the Box and Pizza Hut as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jack in the Box
Pizza Hut

Jack in the Box and Pizza Hut Overview

Total reviews 2598 5988
Company responses 0 0
Issues resolved 9 18

Jack in the Box and Pizza Hut Consumer Ratings

Rank
74 out of 670 in Fast Food category
60 out of 670 in Fast Food category
Customer service
65 in category
57 in category
Quality of Food
57 in category
56 in category
Location
69 in category
67 in category
Price Affordability
49 in category
66 in category

Jack in the Box and Pizza Hut Rating Details

Customer service
1.4 (1258 reviews)
1.5 (2345 reviews)
Reviewer's quote

I received the worst customer service in my entire life at the 348 Jack in the Box in Federal Way Washington. The workers were rude argue with me for disrespectful made fun of my lisp. The nighttime manager wouldn't give me her name or her employer ID number she said she didn't have one, and she...

Read full review

Bad customer service in bed delivery service..

Read full review
Quality of Food
2.1 (1169 reviews)
2.1 (1909 reviews)
Reviewer's quote

I have visited your Hubbard and Foothill location on several occasions and there always seems to be something wrong first our order accurately or the quality of food is very poor today was just a Breaking Point we did not get a receipt and we ordered a spicy chicken combo number 7 and a junior...

Read full review

I received horrible quality of food, the pizza was like cardboard and burnt. I called the restaurant and Spoke to Sabrina (store manager). Everybody had 1 slice of pizza because we hungry after waiting an hour and wouldnt give a refund...

Read full review
Location
2.5 (1158 reviews)
2.5 (1960 reviews)
Reviewer's quote

I have attempted to have my paid-for online order fulfilled three times from the same location: first time, street closed by police for car accident, 2) second visit three hours later, employee cant find my order. 3) Four hours later, go back with phone and copy of my order, their systems are down...

Read full review

We ordered cheese sticks for lunch at the Trenton TN location. The service was wonderful, however, when we got to the office to eat the cheese sticks were not cut nor was there proof they tried to cut them. They are super dry with a thin layer of cheese and a mountain of bread...

Read full review
Price Affordability
2.7 (1117 reviews)
2.5 (1975 reviews)
Reviewer's quote

We have noticed the prices on the drive thru menu are NOT what they charge, case in point we ordered a #21 and 24 combo, drive thru menu price listed as $3. 99/$3. 49 respectively...

Read full review

...For the price of their pizzas It was terrible..

Read full review

Jack in the Box and Pizza Hut Pros and Cons

Pros
  • Food
  • I like your food
  • Service
  • Good food
  • Good deals
  • Food
Cons
  • Rude service
  • Managers cusomer service
  • That i couldnt speak with someone at corporate
  • Poor customer service
  • Service
  • Did not enjoy my experience at all

Jack in the Box and Pizza Hut Most Positive Reviews

Top rated reviews
5

Worst experience ever, nasty fries and half cooked chicken patty

Read full review
5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

Read full review
5

This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...

Read full review
5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

Read full review

Jack in the Box and Pizza Hut Most Critical Reviews

Lowest rated reviews
1

Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...

Read full review
1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

Read full review
1

I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...

Read full review
1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

Read full review

Jack in the Box and Pizza Hut Latest Reviews

Recent published reviews
1.9

I have attempted to have my paid-for online order fulfilled three times from the same location: first time, street...

Read full review
3.4

My son was sick and I had to call in, the manager was fine at first until the coworker was talking about me and so did...

Read full review
1

126 N. Azusa Ave. Azusa, CA location supervisor.
Horrible drove through experience because of the supervisor's work attit...

Read full review
2.4

I’ve been waiting for you guys to get back ahold of me and I still haven’t received a message or anything

Read full review

Jack in the Box and Pizza Hut Products and Services

Most reviewed product and services
  • Jack In The Box Customer Care (600 reviews)
  • Jack In The Box Manager (333 reviews)
  • Jack In The Box Drive-through (221 reviews)
  • Pizza Hut Pizza (2634 reviews)
  • Pizza Hut Delivery Service (575 reviews)
  • Pizza Hut Customer Care (420 reviews)