PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Jack in the Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Jack in the Box

McDonalds and Jack in the Box Overview

Total reviews 4392 2544
Company responses 0 0
Issues resolved 13 9

McDonalds and Jack in the Box Consumer Ratings

Rank
44 out of 682 in Fast Food category
76 out of 682 in Fast Food category
Customer service
44 in category
67 in category
Location
43 in category
73 in category
Price Affordability
49 in category
51 in category
Quality of Food
62 in category
60 in category

McDonalds and Jack in the Box Rating Details

Customer service
1.6 (1715 reviews)
1.4 (1232 reviews)
Reviewer's quote

...Lack of good hygiene, poor customer service, members cant solve problems on their own so they call for the boss every time at the Sacramento CA location,..

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I received the worst customer service in my entire life at the 348 Jack in the Box in Federal Way Washington. The workers were rude argue with me for disrespectful made fun of my lisp. The nighttime manager wouldn't give me her name or her employer ID number she said she didn't have one, and she...

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Location
2.8 (1514 reviews)
2.5 (1135 reviews)
Reviewer's quote

...it is systemic of this location that they dont listen to, and they talk over customers,...

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Location: W. Texas St. and Beck Ave. Fairfield, Ca.Bought a Fajita Pita. Not what I remember from the early 90's. This thing was gross. Pail chicken, limp lettuce, no tomatoes. Smashed down and had a hair in it. Was very cold also. What's up Jack???

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Price Affordability
2.8 (1494 reviews)
2.7 (1093 reviews)
Reviewer's quote

...And full price for coffee being a Sr. Citizen. No one knows how to talk or be a public advocate..

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We have noticed the prices on the drive thru menu are NOT what they charge, case in point we ordered a #21 and 24 combo, drive thru menu price listed as $3. 99/$3. 49 respectively...

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Quality of Food
2.1 (1490 reviews)
2.1 (1147 reviews)
Reviewer's quote

Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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I have visited your Hubbard and Foothill location on several occasions and there always seems to be something wrong first our order accurately or the quality of food is very poor today was just a Breaking Point we did not get a receipt and we ordered a spicy chicken combo number 7 and a junior...

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McDonalds and Jack in the Box Pros and Cons

Pros
  • Usually the food
  • Proximity to my house
  • Most unprofessional
  • Food
  • I like your food
  • Service
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Rude service
  • Managers cusomer service
  • Food was poor

McDonalds and Jack in the Box Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

Worst experience ever, nasty fries and half cooked chicken patty

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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5

This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...

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McDonalds and Jack in the Box Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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1

I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...

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McDonalds and Jack in the Box Latest Reviews

Recent published reviews
No votes

When to McDonald's and ordered a 10 piece chicken nuggets and a large fries. It was icebox cold when it was given To me...

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1

Location: W. Texas St. and Beck Ave. Fairfield, Ca.
Bought a Fajita Pita. Not what I remember from the early 90's. This t...

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1

I tried to order two separate orders the guy in drive through keep saying the wrong thing made me reorder 6 times kept...

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No votes

You guys are serving black pieces of hard plastic in your egg I got a couple breakfast combos and thats what I got on...

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McDonalds and Jack in the Box Products and Services

Most reviewed product and services
  • Mcdonalds Manager (621 reviews)
  • Mcdonalds Drive-through (215 reviews)
  • Mcdonalds Burger (117 reviews)
  • Jack In The Box Manager (326 reviews)
  • Jack In The Box Drive-through (220 reviews)
  • Jack In The Box Sanitary Conditions (73 reviews)