PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Jack in the Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Jack in the Box

McDonalds and Jack in the Box Overview

Total reviews
4311
2580
Company responses
0
0
Issues resolved
12
9

McDonalds and Jack in the Box Consumer Ratings

Rank
46 out of 652 in Fast Food category
71 out of 652 in Fast Food category
Customer service
45 in category
65 in category
Location
42 in category
72 in category
Price Affordability
46 in category
50 in category
Quality of Food
57 in category
58 in category

McDonalds and Jack in the Box Rating Details

Customer service
1.6 (1677 reviews)
1.4 (1246 reviews)
Reviewer's quote

...Very argumentative, and unwilling to provide quality customer service and resolve minor issues or concern as it pertains to food quality, and preparation..

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Poor customer service offered to return food for correct food and was only offered half other correct food..

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Location
2.9 (1490 reviews)
2.5 (1152 reviews)
Reviewer's quote

...say mark today as a horrible customer service experience all around, a great training For customer complaints to avoid and a day to call the manager of this location and have them explain to employees the importance of providing quality customer service and paying attention to details. Mingling and chatting with fellow...

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...I have no pride to return to that location..

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Price Affordability
2.8 (1467 reviews)
2.7 (1106 reviews)
Reviewer's quote

They are price gouging I paid 8. 00 for a quarter pounder today! That’s rediculous!..

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We have noticed the prices on the drive thru menu are NOT what they charge, case in point we ordered a #21 and 24 combo, drive thru menu price listed as $3. 99/$3. 49 respectively...

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Quality of Food
2.1 (1460 reviews)
2.1 (1159 reviews)
Reviewer's quote

Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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I have visited your Hubbard and Foothill location on several occasions and there always seems to be something wrong first our order accurately or the quality of food is very poor today was just a Breaking Point we did not get a receipt and we ordered a spicy chicken combo number 7 and a junior...

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McDonalds and Jack in the Box Pros and Cons

Pros
  • Usually the food
  • Proximity to my house
  • Food
  • Food
  • I like your food
  • Service
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Rude service
  • Managers cusomer service
  • That i couldnt speak with someone at corporate

McDonalds and Jack in the Box Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

Worst experience ever, nasty fries and half cooked chicken patty

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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5

This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...

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McDonalds and Jack in the Box Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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1

I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...

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McDonalds and Jack in the Box Latest Reviews

Recent published reviews
No votes

Dear Sir
I am living in one of the major cities of Pakistan Rawalpindi and in famous locality known as Bharia Town but lo...

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4

When in the *ell are they going to get rid of their most stupid idea yet? That ridiculous menuxxxxxx! is the most...

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2

My reason is above A Employee was not wearing a mask.

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No votes

I come in as a regular,every day of the week &;;;;;; spend $12 a day on great fresh good...

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McDonalds and Jack in the Box Products and Services

Most reviewed product and services
  • Mcdonalds Manager (622 reviews)
  • Mcdonalds Customer Care (583 reviews)
  • Mcdonalds Drive-through (216 reviews)
  • Jack In The Box Customer Care (598 reviews)
  • Jack In The Box Manager (332 reviews)
  • Jack In The Box Drive-through (221 reviews)