PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jack in the Box and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jack in the Box
McDonalds

Jack in the Box and McDonalds Overview

Total reviews
2579
4308
Company responses
0
0
Issues resolved
9
12

Jack in the Box and McDonalds Consumer Ratings

Rank
71 out of 650 in Fast Food category
46 out of 650 in Fast Food category
Customer service
62 in category
43 in category
Quality of Food
57 in category
56 in category
Location
70 in category
43 in category
Product or Service Quality
61 in category
47 in category

Jack in the Box and McDonalds Rating Details

Customer service
1.4 (1245 reviews)
1.6 (1677 reviews)
Reviewer's quote

Poor customer service offered to return food for correct food and was only offered half other correct food..

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...Very argumentative, and unwilling to provide quality customer service and resolve minor issues or concern as it pertains to food quality, and preparation..

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Quality of Food
2.1 (1158 reviews)
2.1 (1460 reviews)
Reviewer's quote

I have visited your Hubbard and Foothill location on several occasions and there always seems to be something wrong first our order accurately or the quality of food is very poor today was just a Breaking Point we did not get a receipt and we ordered a spicy chicken combo number 7 and a junior...

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Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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Location
2.5 (1152 reviews)
2.9 (1490 reviews)
Reviewer's quote

...I have no pride to return to that location..

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...say mark today as a horrible customer service experience all around, a great training For customer complaints to avoid and a day to call the manager of this location and have them explain to employees the importance of providing quality customer service and paying attention to details. Mingling and chatting with fellow...

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Product or Service Quality
1.6 (1107 reviews)
1.8 (1426 reviews)
Reviewer's quote

Poor and unprofessional service with the Jack in the box in cottonwood employees also With corporate. Didn't get a call back or an email regarding this matter..

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...Unfortunately I will not be able to do this so I'm reaching out to customer service and hopes to rectify the situation..

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Jack in the Box and McDonalds Pros and Cons

Pros
  • I like your food
  • Food
  • Service
  • Usually the food
  • Proximity to my house
  • Food
Cons
  • Rude service
  • Managers cusomer service
  • That i couldnt speak with someone at corporate
  • Customer service
  • Service
  • I did not like the customer service

Jack in the Box and McDonalds Most Positive Reviews

Top rated reviews
5

Worst experience ever, nasty fries and half cooked chicken patty

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Jack in the Box and McDonalds Most Critical Reviews

Lowest rated reviews
1

Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Jack in the Box and McDonalds Latest Reviews

Recent published reviews
No votes

I come in as a regular,every day of the week &;;;;;; spend $12 a day on great fresh good...

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No votes

The milk shake machine is broken or currently not working at almost every McDonald's I stop at and I eat a lot of Mx...

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No votes

The employee name was *** she had a manager name tag. I asked if the paper bags were free, she said yes but then after...

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No votes

Have not heard from them

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Jack in the Box and McDonalds Products and Services

Most reviewed product and services
  • Jack In The Box Customer Care (598 reviews)
  • Jack In The Box Manager (332 reviews)
  • Jack In The Box Drive-through (221 reviews)
  • Mcdonalds Manager (622 reviews)
  • Mcdonalds Customer Care (583 reviews)
  • Mcdonalds Drive-through (216 reviews)