PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jack in the Box and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jack in the Box
McDonalds

Jack in the Box and McDonalds Overview

Total reviews 2598 4406
Company responses 0 0
Issues resolved 9 13

Jack in the Box and McDonalds Consumer Ratings

Rank
73 out of 670 in Fast Food category
42 out of 670 in Fast Food category
Customer service
66 in category
44 in category
Quality of Food
56 in category
55 in category
Location
68 in category
42 in category
Price Affordability
49 in category
47 in category

Jack in the Box and McDonalds Rating Details

Customer service
1.4 (1258 reviews)
1.6 (1717 reviews)
Reviewer's quote

I received the worst customer service in my entire life at the 348 Jack in the Box in Federal Way Washington. The workers were rude argue with me for disrespectful made fun of my lisp. The nighttime manager wouldn't give me her name or her employer ID number she said she didn't have one, and she...

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...I am very disappointed in my experience and horrible customer service I received..

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Quality of Food
2.1 (1169 reviews)
2.1 (1499 reviews)
Reviewer's quote

I have visited your Hubbard and Foothill location on several occasions and there always seems to be something wrong first our order accurately or the quality of food is very poor today was just a Breaking Point we did not get a receipt and we ordered a spicy chicken combo number 7 and a junior...

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Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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Location
2.5 (1158 reviews)
2.8 (1522 reviews)
Reviewer's quote

I have attempted to have my paid-for online order fulfilled three times from the same location: first time, street closed by police for car accident, 2) second visit three hours later, employee cant find my order. 3) Four hours later, go back with phone and copy of my order, their systems are down...

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...This location was at 1822 Indianapolis Blvd, whiting in 46394. I placed my order at 7:34pm on 7/18/30..

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Price Affordability
2.7 (1117 reviews)
2.8 (1500 reviews)
Reviewer's quote

We have noticed the prices on the drive thru menu are NOT what they charge, case in point we ordered a #21 and 24 combo, drive thru menu price listed as $3. 99/$3. 49 respectively...

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McDonald's raised their prices in the past week and started to reduce qualities in their sandwiches by not only cutting their meats by a third but cutting out the center of their pickles to use elsewhere,,,,,smh . I ordered a ten piece mcnugget meal Lg. and two quarter pounders ( which were no...

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Jack in the Box and McDonalds Pros and Cons

Pros
  • Food
  • I like your food
  • Service
  • Usually the food
  • Proximity to my house
  • Most unprofessional
Cons
  • Rude service
  • Managers cusomer service
  • That i couldnt speak with someone at corporate
  • Customer service
  • Service
  • I did not like the customer service

Jack in the Box and McDonalds Most Positive Reviews

Top rated reviews
5

Worst experience ever, nasty fries and half cooked chicken patty

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Jack in the Box and McDonalds Most Critical Reviews

Lowest rated reviews
1

Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Jack in the Box and McDonalds Latest Reviews

Recent published reviews
1.9

I have attempted to have my paid-for online order fulfilled three times from the same location: first time, street...

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1

I had to wait for 20 minutes in drive through to order. Ordered the travis scott meal. The app kept asking for credit...

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1

126 N. Azusa Ave. Azusa, CA location supervisor.
Horrible drove through experience because of the supervisor's work attit...

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4.3

Try to get help through credit card number no help at all.

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Jack in the Box and McDonalds Products and Services

Most reviewed product and services
  • Jack In The Box Customer Care (600 reviews)
  • Jack In The Box Manager (333 reviews)
  • Jack In The Box Drive-through (221 reviews)
  • Mcdonalds Manager (624 reviews)
  • Mcdonalds Customer Care (588 reviews)
  • Mcdonalds Drive-through (215 reviews)