PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jack in the Box and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jack in the Box
McDonalds

Jack in the Box and McDonalds Overview

Total reviews 2556 4433
Company responses 0 0
Issues resolved 9 14

Jack in the Box and McDonalds Consumer Ratings

Rank
77 out of 693 in Fast Food category
66 out of 693 in Fast Food category
Customer service
65 in category
43 in category
Quality of Food
61 in category
62 in category
Location
70 in category
43 in category
Price Affordability
54 in category
52 in category

Jack in the Box and McDonalds Rating Details

Customer service
1.4 (1238 reviews)
1.6 (1728 reviews)
Reviewer's quote

I received the worst customer service in my entire life at the 348 Jack in the Box in Federal Way Washington. The workers were rude argue with me for disrespectful made fun of my lisp. The nighttime manager wouldn't give me her name or her employer ID number she said she didn't have one, and she...

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...Lack of good hygiene, poor customer service, members cant solve problems on their own so they call for the boss every time at the Sacramento CA location,..

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Quality of Food
2.1 (1154 reviews)
2.1 (1503 reviews)
Reviewer's quote

I have visited your Hubbard and Foothill location on several occasions and there always seems to be something wrong first our order accurately or the quality of food is very poor today was just a Breaking Point we did not get a receipt and we ordered a spicy chicken combo number 7 and a junior...

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Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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Location
2.5 (1139 reviews)
2.8 (1527 reviews)
Reviewer's quote

Location: W. Texas St. and Beck Ave. Fairfield, Ca.Bought a Fajita Pita. Not what I remember from the early 90's. This thing was gross. Pail chicken, limp lettuce, no tomatoes. Smashed down and had a hair in it. Was very cold also. What's up Jack???

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location always services old hard skimpy breakfast barritos and never have egg McMuffins every time me and crew pass thru . I want to know why ? They have a kitchen and employees but Im always forced to go find another location because of the lack of service at this location always. Would or could...

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Price Affordability
2.7 (1098 reviews)
2.8 (1511 reviews)
Reviewer's quote

We have noticed the prices on the drive thru menu are NOT what they charge, case in point we ordered a #21 and 24 combo, drive thru menu price listed as $3. 99/$3. 49 respectively...

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...might get a burger somewhere in the mess of condiments thrown together on a soggy bun defiantly not fresh , sanitary or anywhere worth even a quarter of the price they charge, I would rather eat covid 19. Then order anything from that dirty nasty gross in humane menu again...

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Jack in the Box and McDonalds Pros and Cons

Pros
  • Food
  • I like your food
  • Service
  • Usually the food
  • Proximity to my house
  • Most unprofessional
Cons
  • Rude service
  • Managers cusomer service
  • Service or workers attitude
  • Customer service
  • Service
  • I did not like the customer service

Jack in the Box and McDonalds Most Positive Reviews

Top rated reviews
5

Worst experience ever, nasty fries and half cooked chicken patty

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Jack in the Box and McDonalds Most Critical Reviews

Lowest rated reviews
1

Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Jack in the Box and McDonalds Latest Reviews

Recent published reviews
2

I try to give them chances but every single time they screw up my order and they are rude as ***

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2.3

Si alguien podría llamarme mi número es el 323836**** estaría bien hoy a las 5 o 6pm gracias es muy largo co.o para...

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2

Every time I go and order they give me the wrong items and I don't know until I get home to discover they gave me a...

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1.4

Dirty very rude no lights on at night no mask on face around neck

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Jack in the Box and McDonalds Products and Services

Most reviewed product and services
  • Jack In The Box Manager (326 reviews)
  • Jack In The Box Drive-through (220 reviews)
  • Jack In The Box Sanitary Conditions (73 reviews)
  • Mcdonalds Manager (621 reviews)
  • Mcdonalds Drive-through (215 reviews)
  • Mcdonalds Burger (121 reviews)