PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about J Crew and Uniqlo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

J Crew
Uniqlo

J Crew and Uniqlo Overview

Total reviews
4
99
Company responses
0
0
Issues resolved
0
0

Uniqlo was first mentioned on PissedConsumer on Aug 31, 2013 and since then this brand received 99 reviews. It is 95 reviews more than J Crew received since Feb 16, 2011.

J Crew and Uniqlo Consumer Ratings

Rank
131 out of 2297 in Footwear and Clothing category
311 out of 2297 in Footwear and Clothing category
Discounts and Special Offers
51 in category
270 in category
Diversity of Products or Services
44 in category
271 in category
Customer service
877 in category
391 in category

According to consumer ratings and reviews, J Crew ranks 180 points higher in the Footwear and Clothing category than Uniqlo. People gave J Crew 4 stars for Discounts and Special Offers criterion in Footwear and Clothing category and it is 681 points higher than the worst rated brand in this category. At the same time, Uniqlo was rated 2.2 stars for Discounts and Special Offers criterion in this category and it is 462 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that J Crew has a higher rating than Uniqlo. Regarding Customer service criterion, consumers gave J Crew 1 stars and it is 120% worse than other in category. Uniqlo however was rated 1.2 stars and it is 53% worse than other in category.

J Crew and Uniqlo Rating Details

Discounts and Special Offers
4 (1 review)
2.2 (44 reviews)
Reviewer's quote

I spent over 300$ on a scarf and sweater at J. Crew. The sweater did not wear well at all. It started to pill less than 2 months of wear. I emailed their help 3 times, I emailed corporate headquarters and received no answer. I am writing this review 10 days after the first email. How rude!!...

Marquisa

...2) Every other Uniqlo I have been to have had normal return policies, so what makes Uniqlos in Singapore different? 3) Even the Singapore online store offers refunds!!! I really don't want to go back there, but apparently I must in 30 days or else $30 is wasted. ..

PissedConsumer1051322
Diversity of Products or Services
5 (1 review)
2.6 (46 reviews)
Reviewer's quote

No items

False advisement! Don't waste extra money hoping for better customer services or fast shipping, it will never come. The minute I got the tracking information I email them, its been over 4 days and they still haven't written back to address my concern or anything. What a great job, this company is...

PissedConsumer1355092
Customer service
1 (1 review)
1.2 (52 reviews)
Reviewer's quote

No items

...This is truly THE worse customer service I have ever had the misfortune to encounter. I want these shirts shipped asap or an immediate refund and I am NOT letting this go. Christine Spillane..

christine s

J Crew and Uniqlo Pros and Cons

Pros
  • Design
  • Design
  • Uniqlo
  • Assistant on the shop floor
Cons
No votes
  • Customer service
  • Dismissive attitude by staff and lack of desire to help
  • Service

J Crew and Uniqlo Most Positive Reviews

Top rated reviews
No votes
4.5

I'm a longterm Uniqlo customer and have shopped at stores in several different countries. I've bought items at this...

J Crew and Uniqlo Most Critical Reviews

Lowest rated reviews
2.9

I spent over 300$ on a scarf and sweater at J. Crew. The sweater did not wear well at all. It started to pill less...

1

I just faced racial discrimination at Uniqlo Tampines One in Singapore. I was walking behind my son to shop for our adve...

J Crew and Uniqlo Latest Reviews

Recent published reviews

J.CREW decreased my credit limit without notifications.
So today, I logged into my JCREW and found out that the credit li...

Read all 4 reviews
2

This product contains the biocide zinc pyrthione to prevent growth of odour causing microorganisms.
Why didn't you tell t...

Read all 99 reviews

J Crew and Uniqlo Products and Services

Most reviewed product and services
No votes
  • Uniqlo Customer Care (31 reviews)
  • Uniqlo Jacket (9 reviews)
  • Uniqlo Shipping Service (7 reviews)