PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about J Crew and Uniqlo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

J Crew
Uniqlo

J Crew and Uniqlo Overview

Total reviews
4
107
Company responses
0
0
Issues resolved
0
0

J Crew and Uniqlo Consumer Ratings

Rank
117 out of 2058 in Footwear and Clothing category
385 out of 2058 in Footwear and Clothing category
Website
102 in category
388 in category
Diversity of Products or Services
48 in category
314 in category
Exchange, Refund and Cancellation Policy
968 in category
330 in category
Customer service
1020 in category
451 in category

J Crew and Uniqlo Rating Details

Website
4 (1 review)
2.2 (50 reviews)
Reviewer's quote

I spent over 300$ on a scarf and sweater at J. Crew. The sweater did not wear well at all. It started to pill less than 2 months of wear. I emailed their help 3 times, I emailed corporate headquarters and received no answer. I am writing this review 10 days after the first email. How rude!!...

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...Due to that promo, I put 8 shirts in my cart and continued to browse the website. I must have spent an additional 45 minutes browsing the website. I went to check out and there was no "additional off"...

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Diversity of Products or Services
5 (1 review)
2.6 (49 reviews)
Reviewer's quote

No items

False advisement! Don't waste extra money hoping for better customer services or fast shipping, it will never come. The minute I got the tracking information I email them, its been over 4 days and they still haven't written back to address my concern or anything. What a great job, this company is...

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Exchange, Refund and Cancellation Policy
1 (1 review)
1.5 (48 reviews)
Reviewer's quote

No items

...No refund and no response from customer service contacting several times..

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Customer service
1 (1 review)
1.2 (55 reviews)
Reviewer's quote

No items

...The company is impossible to contact and they just do seem to care about customer service. I would suggest always using a credit card online since you would be able to dispute the charge and have a chance of getting a refund. D..

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J Crew and Uniqlo Pros and Cons

Pros
  • Design
  • Design
  • Uniqlo
  • Sounds good on paper
Cons
No votes
  • Customer service
  • Dismissive attitude by staff and lack of desire to help
  • Service

J Crew and Uniqlo Most Positive Reviews

Top rated reviews
3.2

I spent over 300$ on a scarf and sweater at J. Crew. The sweater did not wear well at all. It started to pill less...

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4.5

I'm a longterm Uniqlo customer and have shopped at stores in several different countries. I've bought items at this...

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No votes
4.3

I have long been a fan of Uniglo for its quality and fair pricing. However recently I needed to return an item that I...

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J Crew and Uniqlo Most Critical Reviews

Lowest rated reviews
No votes
1

I just faced racial discrimination at Uniqlo Tampines One in Singapore. I was walking behind my son to shop for our adve...

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No votes
1

I received extremely poor customer service during my last shopping trip at Uniqlo on May 2nd, 2015 at 7:30 p.m. in the...

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J Crew and Uniqlo Latest Reviews

Recent published reviews
No votes

J.CREW decreased my credit limit without notifications.
So today, I logged into my JCREW and found out that the credit li...

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3.4

I returned 5 items from order UNU13540333. Their online return status shows they received 4 items on 6/30. Today is...

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No votes

Many got the jcrew card to get the rewards; i have had it for some years for that reason. As of last year, something...

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No votes

I didnt receive an order #
Unu14099216
Please check to see where it is thanks
Geri Mann
ggm355@comcast.net

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J Crew and Uniqlo Products and Services

Most reviewed product and services
No votes
  • Uniqlo Customer Care (32 reviews)
  • Uniqlo Jacket (9 reviews)
  • Uniqlo Shipping Service (7 reviews)