PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about J Crew and Ralph Lauren as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

J Crew
Ralph Lauren

J Crew and Ralph Lauren Overview

Total reviews
4
156
Company responses
0
0
Issues resolved
0
0

J Crew and Ralph Lauren Consumer Ratings

Rank
117 out of 2052 in Footwear and Clothing category
2 out of 188 in Fashion category
Discounts and Special Offers
64 in category
5 in category
Customer service
996 in category
2 in category
Website
101 in category
3 in category
Diversity of Products or Services
48 in category
10 in category

J Crew and Ralph Lauren Rating Details

Discounts and Special Offers
4 (1 review)
2.4 (54 reviews)
Reviewer's quote

I spent over 300$ on a scarf and sweater at J. Crew. The sweater did not wear well at all. It started to pill less than 2 months of wear. I emailed their help 3 times, I emailed corporate headquarters and received no answer. I am writing this review 10 days after the first email. How rude!!...

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For them to forget what had made them so uniquely special, and stand out over everyone else is so disappointing, and unfortunate for people like me. I will never invest financially into their products after this last purchase a couple weeks back. They have officially burned me to the point of...

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Customer service
1 (1 review)
1.7 (64 reviews)
Reviewer's quote

No items

...I have had numerous conversations on the Chaps and Ralph Lauren customer service numbers and they are not aware of the status of their own product lines. Two customer service advocates just did a Google Search. I want to give them my business but they don't know where their product is..

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Website
4 (1 review)
2.8 (54 reviews)
Reviewer's quote

No items

...tly, I wanted to be treated like a customer who was appreciated being almost my entire wardrobe is Polo Ralph Lauren not only from Factory Stores but from the website and the store in Georgetown which is not a Factory Store. I have spent thousands of dollars throughout my life on clothes by Ralph Lauren, and I felt attacked as if I were an idiot. Although, I have worked in retail during my college career at Christmas and I know it is the most stressful time of the ...

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Diversity of Products or Services
5 (1 review)
2.3 (64 reviews)
Reviewer's quote

No items

...I am so disappointed and angry that i would not use any of the raoph lauren products again in my life. it is a cheating company. Transaction No...

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J Crew and Ralph Lauren Pros and Cons

Pros
  • Design
  • I used to like it
  • All the traditional classic polo shirts and color selection
  • Brand
Cons
No votes
  • Worst service ever
  • Quality and customer service
  • Poor quality

J Crew and Ralph Lauren Most Positive Reviews

Top rated reviews
3.2

I spent over 300$ on a scarf and sweater at J. Crew. The sweater did not wear well at all. It started to pill less...

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5

i have given order last week no mail from u yet pls update my status soon

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No votes
5

I was gifted the wrong size. Should've been 40w 32L. Instead, I couldn't get them around my waist. Mis tagged for sure....

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J Crew and Ralph Lauren Most Critical Reviews

Lowest rated reviews
No votes
1

Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client...

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No votes
1

No sizes left in style I wanted apart from the mannequin. Asked to try on to see if it fitted and was told I was not...

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J Crew and Ralph Lauren Latest Reviews

Recent published reviews
No votes

J.CREW decreased my credit limit without notifications.
So today, I logged into my JCREW and found out that the credit li...

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1

Yet to receive a phone call from district manager as promised.

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No votes

Many got the jcrew card to get the rewards; i have had it for some years for that reason. As of last year, something...

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1

Yes, I was promised a called back by an upper level manager (district or regional) on July 5, 2020. It is now July 11,...

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J Crew and Ralph Lauren Products and Services

Most reviewed product and services
No votes
  • Ralph Lauren Shirt (25 reviews)
  • Ralph Lauren Customer Care (25 reviews)
  • Ralph Lauren Shipping Service (13 reviews)