PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about J Crew and Ralph Lauren as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

J Crew
Ralph Lauren

J Crew and Ralph Lauren Overview

Total reviews
4
159
Company responses
0
0
Issues resolved
0
0

Ralph Lauren was first mentioned on PissedConsumer on Aug 14, 2008 and since then this brand received 159 reviews. It is 155 reviews more than J Crew received since Feb 16, 2011.

J Crew and Ralph Lauren Consumer Ratings

Rank
132 out of 2297 in Footwear and Clothing category
2 out of 191 in Fashion category
Exchange, Refund and Cancellation Policy
830 in category
0 in category
Website
88 in category
2 in category
Diversity of Products or Services
44 in category
9 in category

J Crew and Ralph Lauren Rating Details

Exchange, Refund and Cancellation Policy
1 (1 review)
2 (50 reviews)
Reviewer's quote

I spent over 300$ on a scarf and sweater at J. Crew. The sweater did not wear well at all. It started to pill less than 2 months of wear. I emailed their help 3 times, I emailed corporate headquarters and received no answer. I am writing this review 10 days after the first email. How rude!!...

Marquisa

I took it back to the store and tried to exchange it for the same item. They would not take it back even though I had credit card proof of purchase and had promotional offers on my email which they claimed to not have,Don’t bother to call their complaint number because they will keep lying to you...

Joel S
Website
4 (1 review)
2.8 (53 reviews)
Reviewer's quote

No items

...tly, I wanted to be treated like a customer who was appreciated being almost my entire wardrobe is Polo Ralph Lauren not only from Factory Stores but from the website and the store in Georgetown which is not a Factory Store. I have spent thousands of dollars throughout my life on clothes by Ralph Lauren, and I felt attacked as if I were an idiot. Although, I have worked in retail during my college career at Christmas and I know it is the most stressful time of the ...

Merly
Diversity of Products or Services
5 (1 review)
2.4 (62 reviews)
Reviewer's quote

No items

Ralph Lauren is a brand, reputation, quality, and a tradition founded and realized in their products being so much better and worth the price of purchase. For them to forget what had made them so uniquely special, and stand out over everyone else is so disappointing, and unfortunate for people like...

Shane N

J Crew and Ralph Lauren Pros and Cons

Pros
  • Design
  • All the traditional classic polo shirts and color selection
  • I used to like it
  • Brand
Cons
No votes
  • Quality and customer service
  • Poor quality
  • Worst service ever

J Crew and Ralph Lauren Most Positive Reviews

Top rated reviews
No votes
5

i have given order last week no mail from u yet pls update my status soon

J Crew and Ralph Lauren Most Critical Reviews

Lowest rated reviews
2.9

I spent over 300$ on a scarf and sweater at J. Crew. The sweater did not wear well at all. It started to pill less...

1

Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client...

J Crew and Ralph Lauren Latest Reviews

Recent published reviews

J.CREW decreased my credit limit without notifications.
So today, I logged into my JCREW and found out that the credit li...

Read all 4 reviews
3.4

Sole separation from upper shor

Read all 159 reviews

J Crew and Ralph Lauren Products and Services

Most reviewed product and services
No votes
  • Ralph Lauren Shirt (24 reviews)
  • Ralph Lauren Customer Care (14 reviews)
  • Ralph Lauren Shipping Service (8 reviews)