PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about J Crew and Justice For Girls as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

J Crew
Justice For Girls

J Crew and Justice For Girls Overview

Total reviews
4
575
Company responses
0
0
Issues resolved
0
0

J Crew and Justice For Girls Consumer Ratings

Rank
117 out of 2055 in Footwear and Clothing category
331 out of 2055 in Footwear and Clothing category
Customer service
1023 in category
211 in category
Exchange, Refund and Cancellation Policy
971 in category
148 in category
Diversity of Products or Services
48 in category
315 in category
Website
102 in category
351 in category

J Crew and Justice For Girls Rating Details

Customer service
1 (1 review)
1.8 (249 reviews)
Reviewer's quote

I spent over 300$ on a scarf and sweater at J. Crew. The sweater did not wear well at all. It started to pill less than 2 months of wear. I emailed their help 3 times, I emailed corporate headquarters and received no answer. I am writing this review 10 days after the first email. How rude!!...

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another horrible review! they should be out of business for their horrendous customer service! you can't get through to customer service by phone, the chat line asisstance SUCKS, providing nothing but misinformation to cancel an order. i placed an order in the very beginning of May, it's now May...

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Exchange, Refund and Cancellation Policy
1 (1 review)
2.1 (210 reviews)
Reviewer's quote

No items

He said 90 days from purchase is the only way theyd refund. I wasnt even asking yet for one! Then I said well, we received the items end of November in the shipment and its now feb 13th! So that is within your time right? He got to counting days and defensive and it was crazy! Like really? I mean...

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Diversity of Products or Services
5 (1 review)
2.6 (191 reviews)
Reviewer's quote

No items

...I will never spend another dime on their products and neither should you..

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Website
4 (1 review)
2.4 (219 reviews)
Reviewer's quote

No items

I was never pissed, The website malfunctioned when I went to order and then the next day they wanted me to pay full price. I spoke with brad and he was so helpful and nice, justice is My daughters favorite store and I will always continue to shop there. We love your sales And your quality of clothes...

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J Crew and Justice For Girls Pros and Cons

Pros
  • Design
  • Cute product
  • Designs
  • Daughter likes the clothing
Cons
No votes
  • Customer service
  • Problems are not easily fixed
  • No response to a problem

J Crew and Justice For Girls Most Positive Reviews

Top rated reviews
3.2

I spent over 300$ on a scarf and sweater at J. Crew. The sweater did not wear well at all. It started to pill less...

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5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

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No votes
5

I will never order from there website it sucks!cant get my order processed!and customer service is even worst.

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J Crew and Justice For Girls Most Critical Reviews

Lowest rated reviews
No votes
1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

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No votes
1

I was shopping at the 430 Hylan Blvd store (S.I.) with my daughters. There was another customer who left with an upset...

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J Crew and Justice For Girls Latest Reviews

Recent published reviews
No votes

J.CREW decreased my credit limit without notifications.
So today, I logged into my JCREW and found out that the credit li...

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2.8

I tried to call the number, but I didnt get a costumer service representative. I did call on a Sunday afternoon. I recei...

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No votes

Many got the jcrew card to get the rewards; i have had it for some years for that reason. As of last year, something...

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No votes

Yall said something went wrong and hung up on me

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J Crew and Justice For Girls Products and Services

Most reviewed product and services
No votes
  • Justice For Girls Shipping Service (75 reviews)
  • Justice For Girls Customer Care (67 reviews)
  • Justice For Girls Clothing (51 reviews)