PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Iyogi and Norton Antivirus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Iyogi
Norton Antivirus

Iyogi and Norton Antivirus Overview

Total reviews
497
193
Company responses
0
0
Issues resolved
3
1

Iyogi and Norton Antivirus Consumer Ratings

Rank
489 out of 1772 in Appliances and Electronics category
177 out of 1027 in Software category
Customer service
229 in category
115 in category
Website
396 in category
163 in category
Product or Service Quality
305 in category
87 in category
Price Affordability
446 in category
123 in category

Iyogi and Norton Antivirus Rating Details

Customer service
1.4 (106 reviews)
1.4 (60 reviews)
Reviewer's quote

The only good thing I can say about their service is that, when I called customer service to demand a refund of the automatic renewal, I received that. However, the harassing phone calls have not stopped, and it has been at least 2 years since my contract ran out. I have asked that they remove me...

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On 4/17/20 I contacted Norton Customer Service (via chat) to change my auto renewal. the service rep said they would match any retailer's price and sell me the product I wanted. I agreed; the next day I found that I had been charged for a product that I did not want and the price was more than...

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Website
1.5 (96 reviews)
1.8 (46 reviews)
Reviewer's quote

org Of course that website is where I got this opportunity to find out there is no billing dept and there will be no refund. They are all crooks! More information regarding this scam includes the misrepresentation of a support person from I-Yogi trying to access my computer simply to inform me I...

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...no way found on website to send email ..

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Product or Service Quality
1.4 (84 reviews)
2.1 (51 reviews)
Reviewer's quote

...They made us threaten the customers that they will lose all their data if they did not buy our service. It was a total scam. I quit the job in a few months after realizing that this company was totally like a mafia organization where agents were forced to do things against their conscious...

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I tried cancelling immediately, but they were not answering their chat service and have posted diminished service due to COVID-19. So, they don't answer the phone, auto charge your card, and refuse to honor their statement "The NortonLifeLock refund policy is applicable for 60 days, however, we...

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Price Affordability
1.4 (78 reviews)
2.4 (44 reviews)
Reviewer's quote

...I could've gotten the same price or better ordering direct through Amazon. I canceled the order the following day and have been waiting for a $380 refund since the beginning of October 2015. I have been getting the runaround, I've been getting lied to...

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...Ounce back to the site with the higher price..

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Iyogi and Norton Antivirus Pros and Cons

Pros
  • I liked them before now no
  • Great help
  • Them before the quality of service cratered
  • All good but auto renewall tactics
  • Good software
  • Being able to voice my opinion hoping that it helps other people
Cons
  • Customer service
  • Always asking for more money
  • High sales pressure
  • Price
  • This is like cheating the customer
  • Customer service

Iyogi and Norton Antivirus Most Positive Reviews

Top rated reviews
5

congratulations you found 300 people that didn't feel good about our Yogi when we have 3 million customers strong good...

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5

Unacceptable and bad customer service and experience. I saw an upgrade offer and tried to get it online but couldn't so...

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4.6

I was unable to contact with iYogi before. But able to do now. They have changed the phone number. I got my iYogi again...

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5

I mistakenly used this path instead of Customer Service. I've gotten more of these so I assume they know about this.

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Iyogi and Norton Antivirus Most Critical Reviews

Lowest rated reviews
1

My wife was trying one of our computers working and somehow got Yogi involved about a year ago. They did get it working...

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1

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from...

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1

I had a problem with accessing emails through the application on both my iPad & iPhone. I called Apple who put me...

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1

Last week I my Norton 360 was up for renewal. I had been monitoring your web site for the price of a new "Norton Securit...

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Iyogi and Norton Antivirus Latest Reviews

Recent published reviews
1

Some East Indian-sounding man called me and was fast talking about a refund of $399.00..."Turn on your computer, do you...

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No votes

My account says expired. Amount taken from my credit card in March 20

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No votes

They called said i needed to pay 299.00 for up coming service. I told them i wanted to cancel, they offered to refund,...

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3.4

I couldn't understand the person that was trying to help if you could call me I would like you to 765-891-3592

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Iyogi and Norton Antivirus Products and Services

Most reviewed product and services
  • Iyogi Technical Support (78 reviews)
  • Iyogi Customer Care (38 reviews)
  • Iyogi Shipping Service (3 reviews)
  • Norton Antivirus Antivirus (101 reviews)
  • Norton Antivirus Technical Support (15 reviews)
  • Norton Antivirus Subscription (15 reviews)