PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Iwireless and Tmobile as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Iwireless
Tmobile

Iwireless and Tmobile Overview

Total reviews
57
1244
Company responses
0
0
Issues resolved
0
6

Iwireless and Tmobile Consumer Ratings

Rank
196 out of 1425 in Telecommunications category
226 out of 1425 in Telecommunications category
Customer service
133 in category
192 in category
Product or Service Quality
130 in category
159 in category
Reliability
197 in category
163 in category
Website
225 in category
128 in category

Iwireless and Tmobile Rating Details

Customer service
1.6 (25 reviews)
1.4 (348 reviews)
Reviewer's quote

...Customer Service is beyond Lousy, as talking to a Customer Rep. is next to Impossible, and if you do get one they are of no help. They will either totally reset your phone wiping out all your Personal/Secure Information that is very important, or send you another phone that is just as defective...

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...I’m paying too much money with tmobile for my concerns to be disregarded and have horrible customer service ..

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Product or Service Quality
1.9 (24 reviews)
1.8 (293 reviews)
Reviewer's quote

...days after I put my monthly $37 they said they couldn't refund my money this is *** no warning that TMobile bought them out I have wasted $74 on 2 months of service that is not working takes 3-4 trys to make call without dropping I am disabled an I needed my phone went 20 miles out of town had nothing if I would have broke down I would have been screwed Pissed off...

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so my payment can go through, I waited almost a week , I then call t mobile costumer service again they told me that I had a balance a 69 dollars , I said how can that be my phone is paid and my phone bill is paid until next month and I don't have to pay nothing cause a cancel two weeks in advanced...

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Reliability
1.4 (23 reviews)
1.6 (301 reviews)
Reviewer's quote

I like their service OK but was sick, in hospital, etc., so didn't turn it on for 3 months. I tried to today, but the new web site wasn't taking my password and the customer service phone number is just a voice recording that didn't recognize my password, last 4 numbers of ssa number it tells me to...

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I had adequate to very good service in Georgia, but in my current location my one bar of service provides a minimal connection to the Internet, no reliability to make phone calls (including emergency calls), and what service I do get is painfully slow. I've had a nightmare of customer service...

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Website
1.8 (21 reviews)
2 (310 reviews)
Reviewer's quote

Bought a new phone thru kroger i wireless website. I have been trying for 4 days to activate this phone. 4 phone calls...

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Well our bills kept coming with no discount applied, I contacted T-Mobile via their website only to be told there was no notes about a discount. I called the store several times only to have Christina tell me she would look into it but then never call me back. I contacted T-mobile only to be told I...

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Iwireless and Tmobile Pros and Cons

Pros
  • Xxx
  • Value
  • Knowing immediately that they are thieves
  • Pricing of the plans
  • Plans
  • Price
Cons
  • Worst i have ever experienced with any company
  • This place violated privacy laws
  • Read the review
  • Customer service
  • Customer support
  • Service

Iwireless and Tmobile Most Positive Reviews

Top rated reviews
5

I have bought 2 iwireless phone, the first one id showed an unknown person Name.I could never get the problem solved,...

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5

Do NOT do business w/ T- Mobile! I had it for over 11 yrs, decided to join my mother's account but that didn't work...

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4.4

Purchase phone & $25 plan. Unlimited talk and text. Phone works great, plan hard to beat especially today prices....

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5

I was luring to buy one get one free promotion but ther eare a lot of hidden trick which make you pay for 2 phones but y...

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Iwireless and Tmobile Most Critical Reviews

Lowest rated reviews
1

they are liers and WORTHLESS employees false info and ***

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1

As a longtime T-Mobile customer I am completely dissatisfied with the service and information provided when we revised...

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1

I would never ever use iWireless and Des Moines Iowa ever again the service sucks

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1

As a longtime T-Mobile customer who regularly recommends T-Mobile to my constituents I am very dissatisfied with the...

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Iwireless and Tmobile Latest Reviews

Recent published reviews
No votes

I have email from you now asking if anyone had responded to my request for help made yesterday (04/11). This is Easter...

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1.7

I changed from Verizon to T Mobile about 7 months ago and it was a very bad mistake! The reception, even along major...

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1.2

Phone Battery constantly overheats. Applications, and the Phone itself keeps crashing. I Wireless also sends your...

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1.8

For last two weeks our cell service is totally screwed up. Phone rings once or twice and hangs up or goes to voice mail...

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Iwireless and Tmobile Products and Services

Most reviewed product and services
  • Iwireless Mobile Phone Service (10 reviews)
  • Iwireless Customer Care (8 reviews)
  • Iwireless Phone Service (6 reviews)
  • Tmobile Phone Service (205 reviews)
  • Tmobile Phone Plan (119 reviews)
  • Tmobile Customer Care (113 reviews)