PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Iwireless and MetroPCS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Iwireless
MetroPCS

Iwireless and MetroPCS Overview

Total reviews 68 1503
Company responses 0 0
Issues resolved 0 4

Iwireless and MetroPCS Consumer Ratings

Rank
437 out of 2019 in Telecommunications category
283 out of 2019 in Telecommunications category
Customer service
328 in category
305 in category
Product or Service Quality
271 in category
262 in category
Reliability
449 in category
270 in category
Website
388 in category
241 in category

Iwireless and MetroPCS Rating Details

Customer service
1.6
(25 reviews)
1.6
(620 reviews)
Reviewer's quote

...Customer Service is beyond Lousy, as talking to a Customer Rep. is next to Impossible, and if you do get one they are of no help. They will either totally reset your phone wiping out all your Personal/Secure Information that is very important, or send you another phone that is just as defective...

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I just called to MetroPCS customer service to help me to unlock my phone that I have been using for almost a year and they support me immediately sending a code to my phone to unlock it permanent. Thank you..

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Product or Service Quality
1.9
(24 reviews)
2
(523 reviews)
Reviewer's quote

...o days after I put my monthly $37 they said they couldn't refund my money this is *** no warning that TMobile bought them out I have wasted $74 on 2 months of service that is not working takes 3-4 trys to make call without dropping I am disabled an I needed my phone went 20 miles out of town had nothing if I would ...

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Just bought a new phone from Metro PCS 3 days ago the service sucks takes long for everything to not load 5G my *** I have to connect to my home Wi-Fi to use the phone I just bought MetroPCS sucks changing my phone service to a different company might as well get a free government phone instead of...

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Reliability
1.4
(23 reviews)
1.8
(555 reviews)
Reviewer's quote

I like their service OK but was sick, in hospital, etc., so didn't turn it on for 3 months. I tried to today, but the new web site wasn't taking my password and the customer service phone number is just a voice recording that didn't recognize my password, last 4 numbers of ssa number it tells me to...

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Years ago, I signed up for a bundle plan with Metro PCS and Amazon Prime membership. They canceled their agreement and now asking me to accept the new terms. Which are pay the same thing as before to Metro PCS and Pay the full monthly membership fee to Amazon Prime. Not extra services, just pay...

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Website
1.8
(21 reviews)
2
(592 reviews)
Reviewer's quote

Bought a new phone thru kroger i wireless website. I have been trying for 4 days to activate this phone. 4 phone calls...

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...Why on your website does it say if I bought in person I have 7 days if u bought online I have up 2 thirty days. ??? I have only had this phone 4 3 days..

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Iwireless and MetroPCS Pros and Cons

Pros
  • Xxx
  • Value
  • Seems great most places just falls in the dead zone southwest
  • I used to like your company
  • Price
  • Phone promotions
Cons
  • Worst i have ever experienced with any company
  • This place violated privacy laws
  • Read the review
  • Customer service
  • Service
  • Unprofessional service

Iwireless and MetroPCS Most Positive Reviews

Top rated reviews
5

I have bought 2 iwireless phone, the first one id showed an unknown person Name.I could never get the problem solved,...

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5

I am a metro pc customer just wrote and not a happy customer. I pay $50 a month. When I have the data the YouTube will...

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4.4

Purchase phone & $25 plan. Unlimited talk and text. Phone works great, plan hard to beat especially today prices....

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5

I forget my 8 digit account numberhow must i find it

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Iwireless and MetroPCS Most Critical Reviews

Lowest rated reviews
1

i hate this company. everytime something goes wrong that they have "fixed" i write a new review. the data sucks, even...

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1

Metro PCS illegally charged my credit card without my permission.I paid my son's phone bill once in Dec of 2014.On...

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1

Back in June/July 2016, we bought 2 phones with a monthly plan from the Iwireless in Davenport, IA. The man who sold the...

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1

I am a MetroPCS customer.
I got a text yesterday(09/13) from 611 that there w​ere ​some changes made to my account thoug...

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Iwireless and MetroPCS Latest Reviews

Recent published reviews
No votes

This is a fake company it's not real because I never signed up I think someone got identity theft me

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1.6

Years ago, I signed up for a bundle plan with Metro PCS and Amazon Prime membership. They canceled their agreement and...

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No votes

Nebw tlet was taken out if my truck. Seeing if it was coverd togetfree replacement sent tomy address.1502 s plate St...

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No votes

My phone is locked can I use IMEI number to unlock it or SIM pin number to unlock it I need my phone for emergency...

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