PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Iwireless and MetroPCS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Iwireless
MetroPCS

Iwireless and MetroPCS Overview

Total reviews
55
1423
Company responses
0
0
Issues resolved
0
3

MetroPCS was first mentioned on PissedConsumer on Feb 10, 2008 and since then this brand received 1423 reviews. It is 1368 reviews more than Iwireless received since Dec 2, 2010.

Iwireless and MetroPCS Consumer Ratings

Rank
181 out of 1946 in Telecommunications category
126 out of 1946 in Telecommunications category
Customer service
124 in category
123 in category
Product or Service Quality
119 in category
118 in category
Reliability
190 in category
89 in category

According to consumer ratings and reviews, MetroPCS ranks 55 points higher in the Telecommunications category than Iwireless. People gave Iwireless 1.6 stars for Customer service criterion in Telecommunications category and it is 442 points higher than the worst rated brand in this category. At the same time, MetroPCS was rated 1.6 stars for Customer service criterion in this category and it is 443 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that MetroPCS has a higher rating than MetroPCS. Regarding Reliability criterion, consumers gave Iwireless 1.5 stars and it is 66% greater than other in category. MetroPCS however was rated 1.8 stars and it is 84% greater than other in category.

Iwireless and MetroPCS Rating Details

Customer service
1.6 (24 reviews)
1.6 (604 reviews)
Reviewer's quote

I have been an iWireless customer for 3 years. They lost tower contracts in the area I lived, but because of my address being borderline to a county not affected, I was not sent any prior notification. Therefore, I wake up to no phone service and/or ability to send/receive texts...

Zetta

Metro pcs terminated my service. State excessive data use . what does that mean...

Charlene G
Product or Service Quality
2 (23 reviews)
2 (505 reviews)
Reviewer's quote

In 2013 and 14 it was such a user friendly plan. I could buy my phone in the Krogers store. In 2014 a nice lady ordered me a phone while I was on the phone with them. Now, one has to buy the phone from a web page devoted to the sale of mobile phones. But, this page us not mibile friendly. When I...

PissedConsumer1044659

...I was coming here to switch service from Sprint to Metro. Not today. Maybe you should hire people who can actually do the job & be helpful...

Colleen S
Reliability
1.5 (22 reviews)
1.8 (540 reviews)
Reviewer's quote

I like their service OK but was sick, in hospital, etc., so didn't turn it on for 3 months. I tried to today, but the new web site wasn't taking my password and the customer service phone number is just a voice recording that didn't recognize my password, last 4 numbers of ssa number it tells me to...

Linda R

IVE BEEN CALLING IN NON ATOP TO GET MY PHM RESET BECAUSE THE INTERNET HASNT BEEN WORKING PROPERLY FINALLY AFTER I DON'T KNOW HOW MANY RESETS THEY MENTUON A TICKET BUT THEY NOT MENTIONING ME PAYINGY BILL ON TIME FAITHFULLY FOR YEARS AN YET MY ACCOUNT CANT BE ACCREDITED IF IM PAYING $60

Jshaunte J

Iwireless and MetroPCS Pros and Cons

Pros
  • Xxx
  • Value
  • Knowing immediately that they are thieves
  • I used to like your company
  • Price
  • No contract
Cons
  • Worst i have ever experienced with any company
  • Read the review
  • Xxx
  • Customer service
  • Service
  • Unprofessional service

Iwireless and MetroPCS Most Positive Reviews

Top rated reviews
5

I have bought 2 iwireless phone, the first one id showed an unknown person Name.I could never get the problem solved,...

5

I am pleased with the service the staff is always friendly. I don't go out of state so can't say much about that....

Iwireless and MetroPCS Most Critical Reviews

Lowest rated reviews
1

they are liers and WORTHLESS employees false info and ***

1

I haven’t been this frustrated with a company since I tried to save some money with MagicJack. At my age I should know...

Iwireless and MetroPCS Latest Reviews

Recent published reviews
2.5

I like their service OK but was sick, in hospital, etc., so didn't turn it on for 3 months. I tried to today, but the...

Read all 55 reviews
1

IVE BEEN CALLING IN NON ATOP TO GET MY PHM RESET BECAUSE THE INTERNET HASNT BEEN WORKING PROPERLY FINALLY AFTER I DON'T...

Read all 1423 reviews

Iwireless and MetroPCS Products and Services

Most reviewed product and services
  • Iwireless Mobile Phone Service (10 reviews)
  • Iwireless Customer Care (8 reviews)
  • Iwireless Phone Service (6 reviews)
  • Metropcs Phone Service (215 reviews)
  • Metropcs Customer Care (165 reviews)
  • Metropcs Phone Plan (79 reviews)