PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Iwireless and MetroPCS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Iwireless
MetroPCS

Iwireless and MetroPCS Overview

Total reviews
57
1423
Company responses
0
0
Issues resolved
0
3

Iwireless and MetroPCS Consumer Ratings

Rank
195 out of 1424 in Telecommunications category
138 out of 1424 in Telecommunications category
Customer service
138 in category
131 in category
Product or Service Quality
132 in category
127 in category
Reliability
204 in category
100 in category
Website
227 in category
127 in category

Iwireless and MetroPCS Rating Details

Customer service
1.6 (25 reviews)
1.6 (604 reviews)
Reviewer's quote

...Customer Service is beyond Lousy, as talking to a Customer Rep. is next to Impossible, and if you do get one they are of no help. They will either totally reset your phone wiping out all your Personal/Secure Information that is very important, or send you another phone that is just as defective...

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...an it did not work so i now have no phone with service i tryed to call metropcs to switch my services back to my old phone that is with metro pcs and the customer service deptament is up dating there network so now here iam with no phone at all and i have a newborn baby and a disabled mom with heart problems an am currently homeless because of my...

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Product or Service Quality
1.9 (24 reviews)
2 (505 reviews)
Reviewer's quote

...days after I put my monthly $37 they said they couldn't refund my money this is *** no warning that TMobile bought them out I have wasted $74 on 2 months of service that is not working takes 3-4 trys to make call without dropping I am disabled an I needed my phone went 20 miles out of town had nothing if I would have broke down I would have been screwed Pissed off...

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Metro pcs terminated my service. State excessive data use . what does that mean...

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Reliability
1.4 (23 reviews)
1.8 (540 reviews)
Reviewer's quote

I like their service OK but was sick, in hospital, etc., so didn't turn it on for 3 months. I tried to today, but the new web site wasn't taking my password and the customer service phone number is just a voice recording that didn't recognize my password, last 4 numbers of ssa number it tells me to...

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IVE BEEN CALLING IN NON ATOP TO GET MY PHM RESET BECAUSE THE INTERNET HASNT BEEN WORKING PROPERLY FINALLY AFTER I DON'T KNOW HOW MANY RESETS THEY MENTUON A TICKET BUT THEY NOT MENTIONING ME PAYINGY BILL ON TIME FAITHFULLY FOR YEARS AN YET MY ACCOUNT CANT BE ACCREDITED IF IM PAYING $60

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Website
1.8 (21 reviews)
2 (577 reviews)
Reviewer's quote

Bought a new phone thru kroger i wireless website. I have been trying for 4 days to activate this phone. 4 phone calls...

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I went to my account online to see my call history which was there before but the website said I had to "upgrade my account" to view that part of my profile. I did and it and it said I had to pay $2 a month for "call detail" service. I added that service to my plan and the service does not show the...

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Iwireless and MetroPCS Pros and Cons

Pros
  • Xxx
  • Value
  • Knowing immediately that they are thieves
  • I used to like your company
  • Price
  • No contract
Cons
  • Worst i have ever experienced with any company
  • This place violated privacy laws
  • Read the review
  • Customer service
  • Service
  • Unprofessional service

Iwireless and MetroPCS Most Positive Reviews

Top rated reviews
5

I have bought 2 iwireless phone, the first one id showed an unknown person Name.I could never get the problem solved,...

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5

I am pleased with the service the staff is always friendly. I don't go out of state so can't say much about that....

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4.4

Purchase phone & $25 plan. Unlimited talk and text. Phone works great, plan hard to beat especially today prices....

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5

I am a metro pc customer just wrote and not a happy customer. I pay $50 a month. When I have the data the YouTube will...

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Iwireless and MetroPCS Most Critical Reviews

Lowest rated reviews
1

they are liers and WORTHLESS employees false info and ***

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1

I haven’t been this frustrated with a company since I tried to save some money with MagicJack. At my age I should know...

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1

I would never ever use iWireless and Des Moines Iowa ever again the service sucks

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1

I am a MetroPCS customer.
I got a text yesterday(09/13) from 611 that there w​ere ​some changes made to my account thoug...

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Iwireless and MetroPCS Latest Reviews

Recent published reviews
No votes

I have email from you now asking if anyone had responded to my request for help made yesterday (04/11). This is Easter...

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1

IVE BEEN CALLING IN NON ATOP TO GET MY PHM RESET BECAUSE THE INTERNET HASNT BEEN WORKING PROPERLY FINALLY AFTER I DON'T...

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1.2

Phone Battery constantly overheats. Applications, and the Phone itself keeps crashing. I Wireless also sends your...

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1

metro is doing everything to get rid of millions of customers.
i have been with metro for 10 years and now they do not le...

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Iwireless and MetroPCS Products and Services

Most reviewed product and services
  • Iwireless Mobile Phone Service (10 reviews)
  • Iwireless Customer Care (8 reviews)
  • Iwireless Phone Service (6 reviews)
  • Metropcs Phone Service (218 reviews)
  • Metropcs Customer Care (168 reviews)
  • Metropcs Phone Plan (79 reviews)