Start a new comparison
Delete

Iuniverse

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Editors 2
  • Contact person 2
  • Original promises that they eventually failed to fulfill 1
  • I liked the sales approach 1
  • How they all stick together to challenge my argument 1

Customers don't like

  • Force contract5
  • Poor communicaiton4
  • Did not receive royalties3
  • Their costs and fees2
  • Policies2
Delete

Xlibris

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 407 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $12.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Ripp off 5
  • Published book 5
  • Prompt service 4
  • Beginning 4
  • Getting the book published 3

Customers don't like

  • Poor customer service5
  • Given the runaround5
  • Give you the run around5
  • Want authors money not sales focused4
  • Unresponsive to customer needs after they got your money4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel