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Iuniverse

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
  • Editors 2
  • Contact person 2
  • I liked the sales approach 1
  • How they all stick together to challenge my argument 1
  • Entire publication process 1

Customers don't like

  • Force contract5
  • Poor communicaiton4
  • Did not receive royalties3
  • Their costs and fees2
  • Policies2
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Snapfish

Professional Services
  • 2 ISSUES RESOLVED
  • 208 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
  • Old classic site your pictures were never lost on old site 9
  • Old site much better 6
  • Classic snapfish 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • Customer service11
  • Very poor hard to contact5
  • As per complaint5
  • Website is difficult to use4
  • Promises by customer service that were bogus2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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