PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roca Labs and It Works as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roca Labs
It Works

Roca Labs and It Works Overview

Total reviews
217
1964
Company responses
77
0
Issues resolved
1
8

Roca Labs and It Works Consumer Ratings

Rank
24 out of 297 in Weight Loss, Diets and Training category
121 out of 665 in Health and Beauty category
Customer service
34 in category
75 in category
Product or Service Quality
31 in category
74 in category
Website
41 in category
101 in category
Diversity of Products or Services
40 in category
86 in category

Roca Labs and It Works Rating Details

Customer service
1.9 (89 reviews)
1.5 (755 reviews)
Reviewer's quote

I emailed them using the account I used during sale, have responded to the text messages they have sent asking for someo e from customer service to contact me & have called & left several messages. As of this writing I have not received any contact from them. I did get a call from a "coach " who I...

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...Worst products ever and worst customer service ever..

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Product or Service Quality
2.1 (88 reviews)
1.7 (712 reviews)
Reviewer's quote

This product did NOT work. I was So afraid to leave a review or tell anyone how I felt about the product in fear that Roca Labs would come after me..

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I've tried canceling by paying the $50 fee but my request continues to be ignored, or they'll try to charge me for the fee and the product. I'll rather lose $50 than $130 on products I don't need nor use. I wish I saw these reviews before ordering from ItWorks! Itworks do better communicating with...

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Website
2.1 (87 reviews)
1.8 (684 reviews)
Reviewer's quote

After the release was distributed and resulting in web engines, the publishing website was sent a “court order” from Juravin, ordering them to take the post down. TEXTBOOK JURAVIN! Again, like he did/does with whistle blowers, customers, and anyone exposing him, he hides behind lawyers and...

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...I cancelled and filed for a refund but now I cant log into itworks website and have gotten no response..

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Diversity of Products or Services
2.1 (80 reviews)
1.8 (627 reviews)
Reviewer's quote

...Don Juravin will deceive unsuspecting people, sell them his 'products', try to convince them he's some kind of prophet, all the while insulting them. Calling them names. Disrespecting his customers in the name of "weight-loss", as long as he's making a buck off them...

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The products didnt work I didnt like them..

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Roca Labs and It Works Pros and Cons

Pros
  • Great results
  • Weight loss
  • Website
  • How easily it was for them to take my money
  • Dont like
  • Havent found one yet
Cons
  • Customer service
  • Deceptive practices
  • Bad treatment
  • Poor customer service
  • Hard to contact
  • Products dont work

Roca Labs and It Works Most Positive Reviews

Top rated reviews
5

This review was taken down because Alfonso Ribiero's manager and attorney informed Opinion Corp that it was never...

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5

The body applicators are natural do your research before u make this. Nothing dangerous then all natural product get...

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5

I am on day 1 of roca and im gona say that i took my dose drank my water and i feel great!.
I am full i eat 3 bits of an...

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5

I've used itworks for about a month now. I've lost 18 inches and 10 lbs. You have to drink TONS of water and wrap at...

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Roca Labs and It Works Most Critical Reviews

Lowest rated reviews
1

I never even opened the product because my mom tried it, and said it was total ***, so I didn't bother, I contacted...

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1

was promised a free order of fat fighters when i ordered a product. so i ordered the wraps (which do not work) back in...

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1

I have tried to contact many times!! I am not satisfied with their service at all. NO support period! I demand my full...

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1

I HAVE WAITED ON HOLD FOR HOURS NO ONE EVER ANSWERS THERE *** PHONES. SO FED UP WITH THIS COMPANY, THE PRODUCTS DO NOT W...

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Roca Labs and It Works Latest Reviews

Recent published reviews
No votes

I want to order this product please

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1

Poor communication! They need to communicate with customers verbally rather than an automatic system.
Keep trying to char...

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1

This product did NOT work. I was So afraid to leave a review or tell anyone how I felt about the product in fear that...

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No votes

I need to speak with someone please.

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Roca Labs and It Works Products and Services

Most reviewed product and services
  • Roca Labs Gastric Bypass Alternative Weight Loss Program (41 reviews)
  • Roca Labs Weight Loss Program (38 reviews)
  • Roca Labs Customer Care (10 reviews)
  • It Works Customer Care (162 reviews)
  • It Works Subscription (115 reviews)
  • It Works Shipping Service (97 reviews)